Outstanding service; competent personnel; great facilities. I drive all the way from the Lakeview area of Chicago to Schaumburg. Well worth the drive to get such good service..
I came to the dealership, because my car needed service and repair, and they fixed it as good as new
Nice place good coffee.... everything was good but a little pricey on the oil change..
best customer service ever i love this dealership and their entire staff
Just an oil change my family has been coming here for years.
Enjoyed buying a 2019 Siena
We have done the full car life cycle at Midtown: Buy, maintain, trade in, buy again. Doesn't happen with most vendors. Trust matters.
Como para ser mi primera vez en una compra muy buena experiencia ? excelente servicio al cliente muy explícitos contestaron a todas mis preguntas... sin mas ni menos felices fiestas navideñas
Como para ser mi primera vez en una compra muy buena experiencia 🤗 excelente servicio al cliente muy explícitos contestaron a todas mis preguntas... sin mas ni menos felices fiestas navideñas
Good service, good people.
I bought a brand new 2019 Toyota Corolla from this dealership and they provided excellent service. Jason Rodriguez was my sales consultant. He was very friendly and answered all my questions. He took me for a test drive and explained the features of the car very thoroughly. He listened to what I was looking for and found the best deal in the car I wanted. I highly recommend Jason. It was a great buying experience.
Never had a problem with Toyota. This dealship is honest and I would bring my Toyota again, here.
Great work, very short wait time, car in wonderful condition. Read more
This is a low mileage car, and this was a 15,000 service
Stress free. Took time to help me decide what I wanted and gave advice. Didn't pressure me in anyway.Read more
Excellent service. Will buy car here again. All people working here are very friendly and helpful .
Service appointment was on time, loaner car was excellent and Service Consultant Dave T. was great!
Great experience all around. Eugene my sales consultant was helped me through the whole process and the entire team that helped with my purchase was fantastic. All in all, an easy recommendation
Top of the line customer care. Always polite and professional. The best customer service I have ever had from any dealership. I highly recommend Mercedes-Benz of St. Charles IL.
My CLS550 was due for service and Mercedes-Benz of St. Charles, IL readily accommodated my schedule. I chose to wait while the service was being performed and took advantage of the comfortable waiting area and complimentary coffee. The service adviser who checked me in was thorough and professional, as was the adviser who went over the invoice with me when the work was completed. I was well satisfied with the overall experience and the cost was in line with what you would expect for service on this M-B model.Read more
Good service experience. Easy to make an appointment. Timely call back. Vehicle was done when promised.
They were very professional and courteous during the process of buying a used truck! Very nice people!
The nicest, most genuine people and service! A rarity in the industry.
Ron and the rest of the service team did a great job getting my GL back up in running. The job was done quickly and at the price I was quoted. The service department really goes out of their way to make your car service experience a great one with as little inconvenience as possible. I can really trust the service and parts people at St. Charles Mercedes. Well done by all. Read more
As soon as I walked in I was welcomed by Chris! He kept his word and held the car I was interested in. There were no hidden fees, everything is what we expected. He even helped me set up the memory seating and Bluetooth. He is a great salesman. Read more
helpful,knowledgable and friendly service. I drove 45 miles to go to this dealership. the BEST Mercedes dealership.