Customer Testimonials

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Google Oct 19, 2019
 
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Google Oct 18, 2019
 
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Cars Oct 17, 2019
 

If you are in the market for a new vehicle you won't be disappointed with Jerry or CJ at Schaumburg Toyota. They are both so very honest! You will never walk out of there feeling like you got hosed! I know this is my 5th vehicle from CJ.

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Google Oct 17, 2019
 
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Google Oct 17, 2019
 
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Google Oct 17, 2019
 
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Google Oct 17, 2019
 
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Google Oct 14, 2019
 

Good place to do business when you're on the market fire a reliable vehicle.

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DealerRater Oct 13, 2019
 

I recently bought a car at the Schaumburg location. Juan was the sale person; He was very helpful and patient in helping me decide the car I wanted and getting the load for the car. I got an 2016 Toyota rav4, and I am very happy with purchase and the car. Every time, I go to the dealer with a question; he very happy to assist me. Thank you Juan for your great work.

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Google Oct 12, 2019
 
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Google Oct 22, 2019
 
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Google Oct 15, 2019
 

Midtown Toyota was the most pleasant car buying experience I've had in 10+ years of driving. Jason Rodriguez was straight forward, honest, and spent hours working out a good contract with me. Happy with my purchase and look forward to using their service department for all my Toyota needs.

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DealerRater Oct 15, 2019
 

I came in for an oil change and Brain was very attentive and helpful. He provided exceptional customer service by taking the time to review my warranty details with me and also informing me of my Rav4's maintenance schedule. I highly recommend Brian and appreciate his outstanding customer care.

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Google Oct 14, 2019
 

If you are looking for a sales consultant to fully comprehend on what you are looking for, Daniel Garcia is the one to go to. He is very patient, he wont pressure you and has great costumer service skills. I definitely recommend him to anyone who has never taken out a car out of a dealer. He makes sure you come out of there with all the information you need. He speaks Spanish as well for all the people who don't speak English!

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DealerRater Oct 9, 2019
 

Explained everything step by step and helped me with choosing the car and taking care of the paperwork. I really appreciated everything he did during my visit.

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Google Oct 6, 2019
 

Always take care of my cars at reasonable prices

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Google Oct 3, 2019
 
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Google Sep 28, 2019
 

Tienen un buen servicio al cliente en el area de venta de carros y en el taller

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Google Sep 26, 2019
 
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Google Sep 25, 2019
 
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Google Oct 21, 2019
 

I highly recommend Luis Andrade if you are buying a car here. He is down to earth type of guy, fully understand a buyer’s perspective and patiently helps us along the way in buying our new Lexus. A week after buying and he still text me to ensure all my questions and needs are taken care off. Great guy and great follow up.

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Cars logo
Cars Oct 18, 2019
 

Tito greeted me warmly and the service took less time than I expected!!

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Edmunds Oct 17, 2019
 

I brought the car in for a routine maintenance. I needed new tires so I was given a loaner. The only complaint I would have is that I did not received a call or message when the car was ready. I called to find out it was ready. The service rep said he left a message, but I did not have one on either my cell phone or home phone.

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Yelp Oct 16, 2019
 

I wanted to say that my experience at Woodfield Lexus was SUPERIOR. I met with Mark Demma for the 1st time and he was Amazing. I let him know what was I was looking for and he gave me nothing but great satisfaction without even haggling me and not to mention he was very professional and knowledgeable the entire time....I was in and out within a couple of hours. I am very happy with my new Lexus NX300 and I will definitely refer him to everyone  Love Love Love

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Edmunds Oct 16, 2019
 

I had a amazing service experience as alwaysTechnicians are fast and service is always done correctly. ❤️This dealership

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DealerRater Oct 16, 2019
 

Scheduling service online is the way to go at Woodfield Lexus. It makes things so much easier and I know that once I get there for my appointment I'll be treated like a customer should. Although I've only been to Woodfield Lexus twice for service I like how they handle everything from greeting you to having an advisor getting things moving and the waiting area is really nice. One word of advice though...some of the chairs need to go. More comfortable chairs would be nice. Lol.

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Cars Oct 15, 2019
 

I was extremely happy with the service I had with Lexus. I wish you could go anywhere and receive this kind of hospitality. But I guess thats what sets them apart.

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Google Oct 15, 2019
 

The 20 K miles service was performed very satisfactorily. I am not happy with the remote start feature. It's a waste of money and hardly works. it didn't even start with service manager during the demonstration.

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Google Oct 15, 2019
 
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Google Oct 15, 2019
 
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Google Oct 14, 2019
 

Very nice showroom and salesman

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Google Oct 7, 2019
 

Wonderful customer service on an unexpected repair!

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Google Oct 7, 2019
 

It is such a pleasure doing business with MB of STC. I had an issue with my tires, called and pushed [2] for service and Mark Matuszewski answered the phone. He took excellent care of me and made me feel that I was his only priority that day. Great place to buy a car and service a car.

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Google Oct 4, 2019
 
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Google Oct 2, 2019
 
Edmunds logo
Edmunds Oct 1, 2019
 

Explained upfront all the issues, and the potential cost.

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Edmunds Sep 30, 2019
 

Previously had the vehicle serviced at another dealer and was quoted a much higher cost for the A service. St. Charles MB service department not only provided great service, price and timing, but made available a pre-paid service package saving hundreds of dollars. Thank you!

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DealerRater Sep 27, 2019
 

Dean Pontrelli was Excellent as Always! His Tremendous Extraordinary Customer Service was Greatly Appreciated as Always! Dean has been my Service person for years and it is Always a pleasure to work with him!

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Cars logo
Cars Sep 26, 2019
 

Thank you for your professional and sympathetic service. You guys went out of your way to help me. I'll happily recommend my friends to your dealership.

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Google Sep 24, 2019
 

Very nice showroom and salesman. Not pushy but very pleasant

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