Customer Testimonials

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DealerRater Dec 11, 2018
 

Outstanding service; competent personnel; great facilities. I drive all the way from the Lakeview area of Chicago to Schaumburg. Well worth the drive to get such good service..

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Google Dec 10, 2018
 
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Google Dec 10, 2018
 
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Google Dec 10, 2018
 
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Cars Dec 10, 2018
 

I came to the dealership, because my car needed service and repair, and they fixed it as good as new

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Cars Dec 10, 2018
 

Nice place good coffee.... everything was good but a little pricey on the oil change..

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Cars Dec 9, 2018
 

best customer service ever i love this dealership and their entire staff

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Cars Dec 9, 2018
 

Just an oil change my family has been coming here for years.

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Google Dec 8, 2018
 
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Google Dec 8, 2018
 

Enjoyed buying a 2019 Siena

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Google Dec 11, 2018
 
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Google Nov 27, 2018
 
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Google Nov 27, 2018
 

We have done the full car life cycle at Midtown: Buy, maintain, trade in, buy again. Doesn't happen with most vendors. Trust matters.

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DealerRater Nov 24, 2018
 

Como para ser mi primera vez en una compra muy buena experiencia ? excelente servicio al cliente muy explícitos contestaron a todas mis preguntas... sin mas ni menos felices fiestas navideñas

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Cars Nov 24, 2018
 

Como para ser mi primera vez en una compra muy buena experiencia 🤗 excelente servicio al cliente muy explícitos contestaron a todas mis preguntas... sin mas ni menos felices fiestas navideñas

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Google Nov 21, 2018
 
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Google Nov 20, 2018
 

Good service, good people.

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Google Nov 19, 2018
 

I bought a brand new 2019 Toyota Corolla from this dealership and they provided excellent service. Jason Rodriguez was my sales consultant. He was very friendly and answered all my questions. He took me for a test drive and explained the features of the car very thoroughly. He listened to what I was looking for and found the best deal in the car I wanted. I highly recommend Jason. It was a great buying experience.

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Google Nov 15, 2018
 

Never had a problem with Toyota. This dealship is honest and I would bring my Toyota again, here.

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Google Nov 15, 2018
 
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Google Dec 11, 2018
 
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Edmunds Dec 7, 2018
 

Great work, very short wait time, car in wonderful condition. Read more

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Cars Dec 7, 2018
 

This is a low mileage car, and this was a 15,000 service

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Edmunds Dec 6, 2018
 

Stress free. Took time to help me decide what I wanted and gave advice. Didn't pressure me in anyway.Read more

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Google Dec 6, 2018
 
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Cars Dec 6, 2018
 

Excellent service. Will buy car here again. All people working here are very friendly and helpful .

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Google Dec 4, 2018
 

Service appointment was on time, loaner car was excellent and Service Consultant Dave T. was great!

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Google Dec 4, 2018
 
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Google Dec 3, 2018
 
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Google Dec 3, 2018
 

Great experience all around. Eugene my sales consultant was helped me through the whole process and the entire team that helped with my purchase was fantastic. All in all, an easy recommendation

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Google Dec 7, 2018
 
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Cars Dec 6, 2018
 

Top of the line customer care. Always polite and professional. The best customer service I have ever had from any dealership. I highly recommend Mercedes-Benz of St. Charles IL.

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Edmunds Dec 3, 2018
 

My CLS550 was due for service and Mercedes-Benz of St. Charles, IL readily accommodated my schedule. I chose to wait while the service was being performed and took advantage of the comfortable waiting area and complimentary coffee. The service adviser who checked me in was thorough and professional, as was the adviser who went over the invoice with me when the work was completed. I was well satisfied with the overall experience and the cost was in line with what you would expect for service on this M-B model.Read more

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Cars Dec 3, 2018
 

Good service experience. Easy to make an appointment. Timely call back. Vehicle was done when promised.

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Cars Dec 2, 2018
 

They were very professional and courteous during the process of buying a used truck! Very nice people!

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Google Dec 1, 2018
 

The nicest, most genuine people and service! A rarity in the industry.

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Edmunds Nov 30, 2018
 

Ron and the rest of the service team did a great job getting my GL back up in running. The job was done quickly and at the price I was quoted. The service department really goes out of their way to make your car service experience a great one with as little inconvenience as possible. I can really trust the service and parts people at St. Charles Mercedes. Well done by all. Read more

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Edmunds Nov 29, 2018
 

As soon as I walked in I was welcomed by Chris! He kept his word and held the car I was interested in. There were no hidden fees, everything is what we expected. He even helped me set up the memory seating and Bluetooth. He is a great salesman. Read more

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Cars Nov 22, 2018
 

helpful,knowledgable and friendly service. I drove 45 miles to go to this dealership. the BEST Mercedes dealership.

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Google Nov 22, 2018