Customer Testimonials
Dan Rosen at Woodfield Lexus is a gem. His relaxed nature, informative consultation, and great follow-up was a real pleasure. This is how the buying process should be.
Smooth process from start to finish. Great communication throughout. Fair prices.
Fantastic experience, and my advisor Eric was exceptional! Very pleased and highly recommended-
Jimmy was fantastic. Offered great info on the car, was super colloquial, and open about financing. Happy to answer any questions I had. One of the best test drives I’ve ever been on. He’s excellent proof of the upscale customer service that you can always depend on from a Lexus dealership.
I had an outstanding experience at Woodfield Lexus, thanks to the excellent service provided by Matt and the entire service team. From the moment I arrived, they were professional, attentive, and made sure everything went smoothly. Matt was especially helpful—clear in his communication, honest in his recommendations, and truly cared about customer satisfaction. It’s not always easy to find this level of dedication and professionalism, and I’m genuinely grateful for the care they showed. My vehicle was serviced efficiently and returned in great shape. I highly recommend Woodfield Lexus and give them a well-deserved five stars!
Great service, excellent people to deal with, Mr. Olson was great and kept me posted on how my repairs were being done. Great cookies, and coffee to wait.
Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you
Great experience with the service team(Vic Maristela). They provided an update on the status of my vehicle while being serviced. Loaner was provided as well.
Very professional and thorough
Excellent experience buying a preowned vehicle!
Bart and the team at Schaumburg Toyota did a great job. Not only did I get the oil changed, but the recall was taken care of while I waited.
They are welcoming, listen, on top of things, and accommodating. I have never had an issue getting my car serviced there.
Greg Stone was fantastic to work with! He kept me updated, patiently addressed all of my questions, and made the car buying process super easy. Thank you Greg & Woodfield Lexus!
Tommy Mulak is the best advisor anyone can ever ask for. He has exceptional knowledge of Lexus cars and provides a very friendly service experience. Tommy is always my go to guy for servicing. The Lexus service techs are take very good care of your car while it is being serviced. Lexus Woodfield is a 10/10 service center.
Vic, as always provides excellent and thorough customer service during the servicing of the car.
The service department is top notch; the service writer teams always are effective, efficient, and informative. And coffee is available. What more could I ask?
Victor Maristela was excellent. Communicated well and kept me updated. True asset to the team.
All good . Customer service can be improved . There is room for improvement.instead customer asking for help it would be better if they offer help before customer asks.
Dan Rosen at Woodfield Lexus was such a pleasure to work with! As a single woman, I never felt pressured by him and he helped me find the exact car that I wanted! I will be returning to him for my next car purchase.
Dan Rosen was great to work with. He was professional and friendly. I highly recommend Dan and Woodfield Lexus.
Coming into Woodfield Lexus was my 2nd time since 2022. On March 22, 2025 I purchased my new Lexus, the 450H+. Pat Chan helped us find our new Lexus. He made sure that I received everything I asked for. I would definitely recommend Woodfield Lexus and Pat Chan.
Great customer service
Eddie and Robert were a pleasure to work with. Robert met with us and listened to what we wanted and he put us with Eddie who was awesome, he answered all of my questions and helped me with my concerns and found me the perfect suv for my family.
This was our fifth Lexus we purchased with Eugene Merlin at Woodfield Lexus. Our experience with Eugene Merlin as a salesperson was fantastic. From the moment we walked into the dealership, Eugene was attentive, professional, and knowledgeable. He took the time to understand what we were looking for and helped us find the perfect vehicle that met our needs. Eugene was never pushy and made sure we felt comfortable throughout the entire buying process. He answered all our questions about the Lexus RX350h. Eugene also worked hard to get us the best possible deal and made sure we were ...
All went well. Jim was ready for me and very helpful checking in and the mechanics did a great job. Thank you Woodfield Lexus
Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place.
Bart and the team at Schaumburg Toyota did a thorough, fast and efficient job in taking care of my vehicle. Always a pleasure servicing my vehicles there!
The team at Woodfield Lexus were exceptionally helpful when I found the car of my dreams on their lot. I live in SoCal and had been turned down by other dealerships trying to make an out of state purchase. Greg and Woodfield didn't hesitate to help make this happen for me. A huge thank you to all of the team for helping get the car I've been trying to find for months.
Easy to work with and was very transparent with information. No pressure to buy more expensive car or to sign that day.
The people I worked with were pleasant and highly professional. It was an excellent experience.
Miriam Tobias was an exceptional sales associate. Best experience ever purchasing a new vehicle. She was very knowledgeable, professional, and a pleasure to work with. Thanks again to Woodfield Lexus, loving our new Lexus.
Your service department found the problem and my Westmont Dealer missed it twice and would not do anything until I will have a wheel alignment too at the same after I came back with the same problem. I don't think I have a problem with the will alignment that would interfere with the LANE ASSIST SOFTWARE.
Derek was a pleasure to work with and very knowledgeable. I would recommend him to others. Thanks for the great experience.
AWESOME EXPERIENCE!!! I had the most welcoming experience at this dealership! everyone was so welcoming. Heather was so wonderful! She gave me the best car buying experience ever. Very knowledgeable. She went above and beyond for me! Very attentive and she was so sweet and hospitable!!!! Love her!
I had to come from the twin cities to find the color and interior we wanted, Dan made this relatively painless process, would recommend!
Great dealership! Every employee I came in contact with went above and beyond! Best experience!! I would recommend this Lexus location for anyone in the market for a vehicle!
We just had a family tragedy and the team At Woodfield Lexus couldn’t have been any better. This was absolutely the best car buying experience ever-Thank You Eugene and team Lexus for the absolutely patient, kind and understanding the circumstances ever!!!
Keep up the good work!!! sue
Easy and fast. Very professional and nice waiting area
I was promptly taken for my service appointment - No waiting! The service was to take 45 minutes and I was out the door. Everyone there was extremely courteous and helpful.
Everyone was great!
Mark did a great job. Great experience.
Outstanding individuals. Complete professional. Always wanting to please. Would highly recommend this dealership to anyone.
Staff who took care of my car was wonderful. Very knowledgeable and he explained everything thoroughly which was very helpful
🏆🏆🏆 Proud to Highlight Schaumburg Toyota! 🏆🏆🏆 As the CEO of Polish Network, I’m honored to recognize Schaumburg Toyota as a 🏆 Trusted by Polish Network company! 🇵🇱 🔥 Their exceptional service, unbeatable deals, and customer-first approach make them the #1 Toyota dealer in Illinois! Whether you're looking for the best hybrid sedan 🚗 Toyota Camry Hybrid, the biggest SUV 🚙 Toyota Sequoia, or a reliable pickup 🛻 Toyota Tundra – Schaumburg Toyota is the place to go! 💥 The Polish Community’s #1 Choice! 💥 Schaumburg Toyota continues to set the standard for excellence, and I am proud to feature them as a 🏆 Polish Network Trusted Company! 🏆 🔗 Schaumburg Toyota – #1 Toyota ...
Necessary to replace the battery and had no appointment. It was no problem! In and out in less than an hour. Great service, great service adviser (Tammie) and good coffee while I waited
locked price, quick action
Rodell Morales deserve 10 stars. I have bought 4 cars from this dealership. Blake Resnick is an outstanging gentleman
My first time as a new car owner. It was such a great experience. Hope this is always a thing. Thank you.
Excellent work done by Woodfield Lexus Matt manager always making sure customer leaves happy . Everything is done on time and car always leaves clean after all maintanace is done .
Very nice dealership. The staff was welcoming and attentive. I will definitely recommend Woodfield Lexus to my friends and family.
Tommy Mulak is fantastic service advisor and really drives home the Lexus mentality of top notch service and promised delivery times. Tommy and the team take extremely good care of your vehicle as if it were his own and will shoot it straight with whatever repairs you may need. I Cannot recommend Tommy enough, rest assured if he is your advisor that your vehicle is being professionally serviced and he’ll keep on top of it until it’s done. I’ll be bringing all my vehicles here going forward. Exceptional service!
Very friendly staffs especially Tony Lopez & Tony Olson. I feel comfortable leaving my vehicle with them coz I know that they will provide exceptional care & service. Thanks
Would like to say that Matt Oner, Service Director and his team do an excellent job at Woodfield Lexus. Props to the best customer care team!
Dan was wonderful to work with and got us exactly the car we wanted. I highly recommend working with Dan and will visit him again when we are in the market for another vehicle. Amazing overall experience. Thank you!
My family only drives Toyota and that is partly because of the service department at Schaumburg Toyota. I get all my regular service work done there and when I’ve had issues they have always set me up for success! When my car needed to stay waiting on a part, they gave me a loaner car without hesitation. Ezequiel (Eze) is the best service advisor, but anyone you work with there is pretty great too. It’s hard to find a trustworthy dealership sometimes and nerve wrecking to get service work done (especially as a female), but Schaumburg Toyota has ...
What time in the morning can I wash my car?
The folks that worked on our TX Where fast, thorough, and courteous. They worked with us on pick up and drop off locations, and provided a loaner for the warranty repairs.
They are all working hard.and also very kind.
The server was very efficient very helpful very courteous. I was very satisfied.
Buy your next vehicle from Derek G.. From beginning to end Derek made our purchase easy, stress free and smooth.He ensured all our questions and concerns were addressed and followed up after the sale. Derek is very knowledgeable,, helpful and straightforward. We highly recommend working with Dereck G and Schaumburg Toyota.. Purchased : Certified Used 2021 Tundra D Perry
My husband and I just had an amazing experience at Woodfield Lexus. Everyone was professional and courteous. Greg Stone listened to what we wanted and found the best fit for us. He was available for all questions/concerns and was not pushy. Greg Stone and Yasmine LoBue made us feel comfortable and the process painless. We highly recommend Woodfield Lexus.
I am satisfied with service
Great staff and first-class service! A real treat!
Dan Rosen at Woodfield Lexus is a gem. His relaxed nature, informative consultation, and great follow-up was a real pleasure. This is how the buying process should be.
Smooth process from start to finish. Great communication throughout. Fair prices.
Fantastic experience, and my advisor Eric was exceptional! Very pleased and highly recommended-
Jimmy was fantastic. Offered great info on the car, was super colloquial, and open about financing. Happy to answer any questions I had. One of the best test drives I’ve ever been on. He’s excellent proof of the upscale customer service that you can always depend on from a Lexus dealership.
I had an outstanding experience at Woodfield Lexus, thanks to the excellent service provided by Matt and the entire service team. From the moment I arrived, they were professional, attentive, and made sure everything went smoothly. Matt was especially helpful—clear in his communication, honest in his recommendations, and truly cared about customer satisfaction. It’s not always easy to find this level of dedication and professionalism, and I’m genuinely grateful for the care they showed. My vehicle was serviced efficiently and returned in great shape. I highly recommend Woodfield Lexus and give them a well-deserved five stars!
Great service, excellent people to deal with, Mr. Olson was great and kept me posted on how my repairs were being done. Great cookies, and coffee to wait.
Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you
Great experience with the service team(Vic Maristela). They provided an update on the status of my vehicle while being serviced. Loaner was provided as well.
Very professional and thorough
Excellent experience buying a preowned vehicle!
Bart and the team at Schaumburg Toyota did a great job. Not only did I get the oil changed, but the recall was taken care of while I waited.
They are welcoming, listen, on top of things, and accommodating. I have never had an issue getting my car serviced there.
Greg Stone was fantastic to work with! He kept me updated, patiently addressed all of my questions, and made the car buying process super easy. Thank you Greg & Woodfield Lexus!
Tommy Mulak is the best advisor anyone can ever ask for. He has exceptional knowledge of Lexus cars and provides a very friendly service experience. Tommy is always my go to guy for servicing. The Lexus service techs are take very good care of your car while it is being serviced. Lexus Woodfield is a 10/10 service center.
Vic, as always provides excellent and thorough customer service during the servicing of the car.
The service department is top notch; the service writer teams always are effective, efficient, and informative. And coffee is available. What more could I ask?
Victor Maristela was excellent. Communicated well and kept me updated. True asset to the team.
All good . Customer service can be improved . There is room for improvement.instead customer asking for help it would be better if they offer help before customer asks.
Dan Rosen at Woodfield Lexus was such a pleasure to work with! As a single woman, I never felt pressured by him and he helped me find the exact car that I wanted! I will be returning to him for my next car purchase.
Dan Rosen was great to work with. He was professional and friendly. I highly recommend Dan and Woodfield Lexus.
Coming into Woodfield Lexus was my 2nd time since 2022. On March 22, 2025 I purchased my new Lexus, the 450H+. Pat Chan helped us find our new Lexus. He made sure that I received everything I asked for. I would definitely recommend Woodfield Lexus and Pat Chan.
Great customer service
Eddie and Robert were a pleasure to work with. Robert met with us and listened to what we wanted and he put us with Eddie who was awesome, he answered all of my questions and helped me with my concerns and found me the perfect suv for my family.
This was our fifth Lexus we purchased with Eugene Merlin at Woodfield Lexus. Our experience with Eugene Merlin as a salesperson was fantastic. From the moment we walked into the dealership, Eugene was attentive, professional, and knowledgeable. He took the time to understand what we were looking for and helped us find the perfect vehicle that met our needs. Eugene was never pushy and made sure we felt comfortable throughout the entire buying process. He answered all our questions about the Lexus RX350h. Eugene also worked hard to get us the best possible deal and made sure we were ...
All went well. Jim was ready for me and very helpful checking in and the mechanics did a great job. Thank you Woodfield Lexus
Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place.
Bart and the team at Schaumburg Toyota did a thorough, fast and efficient job in taking care of my vehicle. Always a pleasure servicing my vehicles there!
The team at Woodfield Lexus were exceptionally helpful when I found the car of my dreams on their lot. I live in SoCal and had been turned down by other dealerships trying to make an out of state purchase. Greg and Woodfield didn't hesitate to help make this happen for me. A huge thank you to all of the team for helping get the car I've been trying to find for months.
Easy to work with and was very transparent with information. No pressure to buy more expensive car or to sign that day.
The people I worked with were pleasant and highly professional. It was an excellent experience.
Miriam Tobias was an exceptional sales associate. Best experience ever purchasing a new vehicle. She was very knowledgeable, professional, and a pleasure to work with. Thanks again to Woodfield Lexus, loving our new Lexus.
Your service department found the problem and my Westmont Dealer missed it twice and would not do anything until I will have a wheel alignment too at the same after I came back with the same problem. I don't think I have a problem with the will alignment that would interfere with the LANE ASSIST SOFTWARE.
Derek was a pleasure to work with and very knowledgeable. I would recommend him to others. Thanks for the great experience.
AWESOME EXPERIENCE!!! I had the most welcoming experience at this dealership! everyone was so welcoming. Heather was so wonderful! She gave me the best car buying experience ever. Very knowledgeable. She went above and beyond for me! Very attentive and she was so sweet and hospitable!!!! Love her!
I had to come from the twin cities to find the color and interior we wanted, Dan made this relatively painless process, would recommend!
Great dealership! Every employee I came in contact with went above and beyond! Best experience!! I would recommend this Lexus location for anyone in the market for a vehicle!
We just had a family tragedy and the team At Woodfield Lexus couldn’t have been any better. This was absolutely the best car buying experience ever-Thank You Eugene and team Lexus for the absolutely patient, kind and understanding the circumstances ever!!!
Keep up the good work!!! sue
Easy and fast. Very professional and nice waiting area
I was promptly taken for my service appointment - No waiting! The service was to take 45 minutes and I was out the door. Everyone there was extremely courteous and helpful.
Everyone was great!
Mark did a great job. Great experience.
Outstanding individuals. Complete professional. Always wanting to please. Would highly recommend this dealership to anyone.
Staff who took care of my car was wonderful. Very knowledgeable and he explained everything thoroughly which was very helpful
🏆🏆🏆 Proud to Highlight Schaumburg Toyota! 🏆🏆🏆 As the CEO of Polish Network, I’m honored to recognize Schaumburg Toyota as a 🏆 Trusted by Polish Network company! 🇵🇱 🔥 Their exceptional service, unbeatable deals, and customer-first approach make them the #1 Toyota dealer in Illinois! Whether you're looking for the best hybrid sedan 🚗 Toyota Camry Hybrid, the biggest SUV 🚙 Toyota Sequoia, or a reliable pickup 🛻 Toyota Tundra – Schaumburg Toyota is the place to go! 💥 The Polish Community’s #1 Choice! 💥 Schaumburg Toyota continues to set the standard for excellence, and I am proud to feature them as a 🏆 Polish Network Trusted Company! 🏆 🔗 Schaumburg Toyota – #1 Toyota ...
Necessary to replace the battery and had no appointment. It was no problem! In and out in less than an hour. Great service, great service adviser (Tammie) and good coffee while I waited
locked price, quick action
Rodell Morales deserve 10 stars. I have bought 4 cars from this dealership. Blake Resnick is an outstanging gentleman
My first time as a new car owner. It was such a great experience. Hope this is always a thing. Thank you.
Excellent work done by Woodfield Lexus Matt manager always making sure customer leaves happy . Everything is done on time and car always leaves clean after all maintanace is done .
Very nice dealership. The staff was welcoming and attentive. I will definitely recommend Woodfield Lexus to my friends and family.
Tommy Mulak is fantastic service advisor and really drives home the Lexus mentality of top notch service and promised delivery times. Tommy and the team take extremely good care of your vehicle as if it were his own and will shoot it straight with whatever repairs you may need. I Cannot recommend Tommy enough, rest assured if he is your advisor that your vehicle is being professionally serviced and he’ll keep on top of it until it’s done. I’ll be bringing all my vehicles here going forward. Exceptional service!
Very friendly staffs especially Tony Lopez & Tony Olson. I feel comfortable leaving my vehicle with them coz I know that they will provide exceptional care & service. Thanks
Would like to say that Matt Oner, Service Director and his team do an excellent job at Woodfield Lexus. Props to the best customer care team!
Dan was wonderful to work with and got us exactly the car we wanted. I highly recommend working with Dan and will visit him again when we are in the market for another vehicle. Amazing overall experience. Thank you!
My family only drives Toyota and that is partly because of the service department at Schaumburg Toyota. I get all my regular service work done there and when I’ve had issues they have always set me up for success! When my car needed to stay waiting on a part, they gave me a loaner car without hesitation. Ezequiel (Eze) is the best service advisor, but anyone you work with there is pretty great too. It’s hard to find a trustworthy dealership sometimes and nerve wrecking to get service work done (especially as a female), but Schaumburg Toyota has ...
What time in the morning can I wash my car?
The folks that worked on our TX Where fast, thorough, and courteous. They worked with us on pick up and drop off locations, and provided a loaner for the warranty repairs.
They are all working hard.and also very kind.
The server was very efficient very helpful very courteous. I was very satisfied.
Buy your next vehicle from Derek G.. From beginning to end Derek made our purchase easy, stress free and smooth.He ensured all our questions and concerns were addressed and followed up after the sale. Derek is very knowledgeable,, helpful and straightforward. We highly recommend working with Dereck G and Schaumburg Toyota.. Purchased : Certified Used 2021 Tundra D Perry
My husband and I just had an amazing experience at Woodfield Lexus. Everyone was professional and courteous. Greg Stone listened to what we wanted and found the best fit for us. He was available for all questions/concerns and was not pushy. Greg Stone and Yasmine LoBue made us feel comfortable and the process painless. We highly recommend Woodfield Lexus.
I am satisfied with service
Great staff and first-class service! A real treat!
Dan Rosen at Woodfield Lexus is a gem. His relaxed nature, informative consultation, and great follow-up was a real pleasure. This is how the buying process should be.
Smooth process from start to finish. Great communication throughout. Fair prices.
Fantastic experience, and my advisor Eric was exceptional! Very pleased and highly recommended-
Jimmy was fantastic. Offered great info on the car, was super colloquial, and open about financing. Happy to answer any questions I had. One of the best test drives I’ve ever been on. He’s excellent proof of the upscale customer service that you can always depend on from a Lexus dealership.
I had an outstanding experience at Woodfield Lexus, thanks to the excellent service provided by Matt and the entire service team. From the moment I arrived, they were professional, attentive, and made sure everything went smoothly. Matt was especially helpful—clear in his communication, honest in his recommendations, and truly cared about customer satisfaction. It’s not always easy to find this level of dedication and professionalism, and I’m genuinely grateful for the care they showed. My vehicle was serviced efficiently and returned in great shape. I highly recommend Woodfield Lexus and give them a well-deserved five stars!
Great service, excellent people to deal with, Mr. Olson was great and kept me posted on how my repairs were being done. Great cookies, and coffee to wait.
Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you
Great experience with the service team(Vic Maristela). They provided an update on the status of my vehicle while being serviced. Loaner was provided as well.
Very professional and thorough
Excellent experience buying a preowned vehicle!
Bart and the team at Schaumburg Toyota did a great job. Not only did I get the oil changed, but the recall was taken care of while I waited.
They are welcoming, listen, on top of things, and accommodating. I have never had an issue getting my car serviced there.
Greg Stone was fantastic to work with! He kept me updated, patiently addressed all of my questions, and made the car buying process super easy. Thank you Greg & Woodfield Lexus!
Tommy Mulak is the best advisor anyone can ever ask for. He has exceptional knowledge of Lexus cars and provides a very friendly service experience. Tommy is always my go to guy for servicing. The Lexus service techs are take very good care of your car while it is being serviced. Lexus Woodfield is a 10/10 service center.
Vic, as always provides excellent and thorough customer service during the servicing of the car.
The service department is top notch; the service writer teams always are effective, efficient, and informative. And coffee is available. What more could I ask?
Victor Maristela was excellent. Communicated well and kept me updated. True asset to the team.
All good . Customer service can be improved . There is room for improvement.instead customer asking for help it would be better if they offer help before customer asks.
Dan Rosen at Woodfield Lexus was such a pleasure to work with! As a single woman, I never felt pressured by him and he helped me find the exact car that I wanted! I will be returning to him for my next car purchase.
Dan Rosen was great to work with. He was professional and friendly. I highly recommend Dan and Woodfield Lexus.
Coming into Woodfield Lexus was my 2nd time since 2022. On March 22, 2025 I purchased my new Lexus, the 450H+. Pat Chan helped us find our new Lexus. He made sure that I received everything I asked for. I would definitely recommend Woodfield Lexus and Pat Chan.
Great customer service
Eddie and Robert were a pleasure to work with. Robert met with us and listened to what we wanted and he put us with Eddie who was awesome, he answered all of my questions and helped me with my concerns and found me the perfect suv for my family.
This was our fifth Lexus we purchased with Eugene Merlin at Woodfield Lexus. Our experience with Eugene Merlin as a salesperson was fantastic. From the moment we walked into the dealership, Eugene was attentive, professional, and knowledgeable. He took the time to understand what we were looking for and helped us find the perfect vehicle that met our needs. Eugene was never pushy and made sure we felt comfortable throughout the entire buying process. He answered all our questions about the Lexus RX350h. Eugene also worked hard to get us the best possible deal and made sure we were ...
All went well. Jim was ready for me and very helpful checking in and the mechanics did a great job. Thank you Woodfield Lexus
Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place.
Bart and the team at Schaumburg Toyota did a thorough, fast and efficient job in taking care of my vehicle. Always a pleasure servicing my vehicles there!
The team at Woodfield Lexus were exceptionally helpful when I found the car of my dreams on their lot. I live in SoCal and had been turned down by other dealerships trying to make an out of state purchase. Greg and Woodfield didn't hesitate to help make this happen for me. A huge thank you to all of the team for helping get the car I've been trying to find for months.
Easy to work with and was very transparent with information. No pressure to buy more expensive car or to sign that day.
The people I worked with were pleasant and highly professional. It was an excellent experience.
Miriam Tobias was an exceptional sales associate. Best experience ever purchasing a new vehicle. She was very knowledgeable, professional, and a pleasure to work with. Thanks again to Woodfield Lexus, loving our new Lexus.
Your service department found the problem and my Westmont Dealer missed it twice and would not do anything until I will have a wheel alignment too at the same after I came back with the same problem. I don't think I have a problem with the will alignment that would interfere with the LANE ASSIST SOFTWARE.
Derek was a pleasure to work with and very knowledgeable. I would recommend him to others. Thanks for the great experience.
AWESOME EXPERIENCE!!! I had the most welcoming experience at this dealership! everyone was so welcoming. Heather was so wonderful! She gave me the best car buying experience ever. Very knowledgeable. She went above and beyond for me! Very attentive and she was so sweet and hospitable!!!! Love her!
I had to come from the twin cities to find the color and interior we wanted, Dan made this relatively painless process, would recommend!
Great dealership! Every employee I came in contact with went above and beyond! Best experience!! I would recommend this Lexus location for anyone in the market for a vehicle!
We just had a family tragedy and the team At Woodfield Lexus couldn’t have been any better. This was absolutely the best car buying experience ever-Thank You Eugene and team Lexus for the absolutely patient, kind and understanding the circumstances ever!!!
Keep up the good work!!! sue
Easy and fast. Very professional and nice waiting area
I was promptly taken for my service appointment - No waiting! The service was to take 45 minutes and I was out the door. Everyone there was extremely courteous and helpful.
Everyone was great!
Mark did a great job. Great experience.
Outstanding individuals. Complete professional. Always wanting to please. Would highly recommend this dealership to anyone.
Staff who took care of my car was wonderful. Very knowledgeable and he explained everything thoroughly which was very helpful
🏆🏆🏆 Proud to Highlight Schaumburg Toyota! 🏆🏆🏆 As the CEO of Polish Network, I’m honored to recognize Schaumburg Toyota as a 🏆 Trusted by Polish Network company! 🇵🇱 🔥 Their exceptional service, unbeatable deals, and customer-first approach make them the #1 Toyota dealer in Illinois! Whether you're looking for the best hybrid sedan 🚗 Toyota Camry Hybrid, the biggest SUV 🚙 Toyota Sequoia, or a reliable pickup 🛻 Toyota Tundra – Schaumburg Toyota is the place to go! 💥 The Polish Community’s #1 Choice! 💥 Schaumburg Toyota continues to set the standard for excellence, and I am proud to feature them as a 🏆 Polish Network Trusted Company! 🏆 🔗 Schaumburg Toyota – #1 Toyota ...
Necessary to replace the battery and had no appointment. It was no problem! In and out in less than an hour. Great service, great service adviser (Tammie) and good coffee while I waited
locked price, quick action
Rodell Morales deserve 10 stars. I have bought 4 cars from this dealership. Blake Resnick is an outstanging gentleman
My first time as a new car owner. It was such a great experience. Hope this is always a thing. Thank you.
Excellent work done by Woodfield Lexus Matt manager always making sure customer leaves happy . Everything is done on time and car always leaves clean after all maintanace is done .
Very nice dealership. The staff was welcoming and attentive. I will definitely recommend Woodfield Lexus to my friends and family.
Tommy Mulak is fantastic service advisor and really drives home the Lexus mentality of top notch service and promised delivery times. Tommy and the team take extremely good care of your vehicle as if it were his own and will shoot it straight with whatever repairs you may need. I Cannot recommend Tommy enough, rest assured if he is your advisor that your vehicle is being professionally serviced and he’ll keep on top of it until it’s done. I’ll be bringing all my vehicles here going forward. Exceptional service!
Very friendly staffs especially Tony Lopez & Tony Olson. I feel comfortable leaving my vehicle with them coz I know that they will provide exceptional care & service. Thanks
Would like to say that Matt Oner, Service Director and his team do an excellent job at Woodfield Lexus. Props to the best customer care team!
Dan was wonderful to work with and got us exactly the car we wanted. I highly recommend working with Dan and will visit him again when we are in the market for another vehicle. Amazing overall experience. Thank you!
My family only drives Toyota and that is partly because of the service department at Schaumburg Toyota. I get all my regular service work done there and when I’ve had issues they have always set me up for success! When my car needed to stay waiting on a part, they gave me a loaner car without hesitation. Ezequiel (Eze) is the best service advisor, but anyone you work with there is pretty great too. It’s hard to find a trustworthy dealership sometimes and nerve wrecking to get service work done (especially as a female), but Schaumburg Toyota has ...
What time in the morning can I wash my car?
The folks that worked on our TX Where fast, thorough, and courteous. They worked with us on pick up and drop off locations, and provided a loaner for the warranty repairs.
They are all working hard.and also very kind.
The server was very efficient very helpful very courteous. I was very satisfied.
Buy your next vehicle from Derek G.. From beginning to end Derek made our purchase easy, stress free and smooth.He ensured all our questions and concerns were addressed and followed up after the sale. Derek is very knowledgeable,, helpful and straightforward. We highly recommend working with Dereck G and Schaumburg Toyota.. Purchased : Certified Used 2021 Tundra D Perry
My husband and I just had an amazing experience at Woodfield Lexus. Everyone was professional and courteous. Greg Stone listened to what we wanted and found the best fit for us. He was available for all questions/concerns and was not pushy. Greg Stone and Yasmine LoBue made us feel comfortable and the process painless. We highly recommend Woodfield Lexus.
I am satisfied with service
Great staff and first-class service! A real treat!
Dan Rosen at Woodfield Lexus is a gem. His relaxed nature, informative consultation, and great follow-up was a real pleasure. This is how the buying process should be.
Smooth process from start to finish. Great communication throughout. Fair prices.
Fantastic experience, and my advisor Eric was exceptional! Very pleased and highly recommended-
Jimmy was fantastic. Offered great info on the car, was super colloquial, and open about financing. Happy to answer any questions I had. One of the best test drives I’ve ever been on. He’s excellent proof of the upscale customer service that you can always depend on from a Lexus dealership.
I had an outstanding experience at Woodfield Lexus, thanks to the excellent service provided by Matt and the entire service team. From the moment I arrived, they were professional, attentive, and made sure everything went smoothly. Matt was especially helpful—clear in his communication, honest in his recommendations, and truly cared about customer satisfaction. It’s not always easy to find this level of dedication and professionalism, and I’m genuinely grateful for the care they showed. My vehicle was serviced efficiently and returned in great shape. I highly recommend Woodfield Lexus and give them a well-deserved five stars!
Great service, excellent people to deal with, Mr. Olson was great and kept me posted on how my repairs were being done. Great cookies, and coffee to wait.
Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you
Great experience with the service team(Vic Maristela). They provided an update on the status of my vehicle while being serviced. Loaner was provided as well.
Very professional and thorough
Excellent experience buying a preowned vehicle!
Bart and the team at Schaumburg Toyota did a great job. Not only did I get the oil changed, but the recall was taken care of while I waited.
They are welcoming, listen, on top of things, and accommodating. I have never had an issue getting my car serviced there.
Greg Stone was fantastic to work with! He kept me updated, patiently addressed all of my questions, and made the car buying process super easy. Thank you Greg & Woodfield Lexus!
Tommy Mulak is the best advisor anyone can ever ask for. He has exceptional knowledge of Lexus cars and provides a very friendly service experience. Tommy is always my go to guy for servicing. The Lexus service techs are take very good care of your car while it is being serviced. Lexus Woodfield is a 10/10 service center.
Vic, as always provides excellent and thorough customer service during the servicing of the car.
The service department is top notch; the service writer teams always are effective, efficient, and informative. And coffee is available. What more could I ask?
Victor Maristela was excellent. Communicated well and kept me updated. True asset to the team.
All good . Customer service can be improved . There is room for improvement.instead customer asking for help it would be better if they offer help before customer asks.
Dan Rosen at Woodfield Lexus was such a pleasure to work with! As a single woman, I never felt pressured by him and he helped me find the exact car that I wanted! I will be returning to him for my next car purchase.
Dan Rosen was great to work with. He was professional and friendly. I highly recommend Dan and Woodfield Lexus.
Coming into Woodfield Lexus was my 2nd time since 2022. On March 22, 2025 I purchased my new Lexus, the 450H+. Pat Chan helped us find our new Lexus. He made sure that I received everything I asked for. I would definitely recommend Woodfield Lexus and Pat Chan.
Great customer service
Eddie and Robert were a pleasure to work with. Robert met with us and listened to what we wanted and he put us with Eddie who was awesome, he answered all of my questions and helped me with my concerns and found me the perfect suv for my family.
This was our fifth Lexus we purchased with Eugene Merlin at Woodfield Lexus. Our experience with Eugene Merlin as a salesperson was fantastic. From the moment we walked into the dealership, Eugene was attentive, professional, and knowledgeable. He took the time to understand what we were looking for and helped us find the perfect vehicle that met our needs. Eugene was never pushy and made sure we felt comfortable throughout the entire buying process. He answered all our questions about the Lexus RX350h. Eugene also worked hard to get us the best possible deal and made sure we were ...
All went well. Jim was ready for me and very helpful checking in and the mechanics did a great job. Thank you Woodfield Lexus
Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place.
Bart and the team at Schaumburg Toyota did a thorough, fast and efficient job in taking care of my vehicle. Always a pleasure servicing my vehicles there!
The team at Woodfield Lexus were exceptionally helpful when I found the car of my dreams on their lot. I live in SoCal and had been turned down by other dealerships trying to make an out of state purchase. Greg and Woodfield didn't hesitate to help make this happen for me. A huge thank you to all of the team for helping get the car I've been trying to find for months.
Easy to work with and was very transparent with information. No pressure to buy more expensive car or to sign that day.
The people I worked with were pleasant and highly professional. It was an excellent experience.
Miriam Tobias was an exceptional sales associate. Best experience ever purchasing a new vehicle. She was very knowledgeable, professional, and a pleasure to work with. Thanks again to Woodfield Lexus, loving our new Lexus.
Your service department found the problem and my Westmont Dealer missed it twice and would not do anything until I will have a wheel alignment too at the same after I came back with the same problem. I don't think I have a problem with the will alignment that would interfere with the LANE ASSIST SOFTWARE.
Derek was a pleasure to work with and very knowledgeable. I would recommend him to others. Thanks for the great experience.
AWESOME EXPERIENCE!!! I had the most welcoming experience at this dealership! everyone was so welcoming. Heather was so wonderful! She gave me the best car buying experience ever. Very knowledgeable. She went above and beyond for me! Very attentive and she was so sweet and hospitable!!!! Love her!
I had to come from the twin cities to find the color and interior we wanted, Dan made this relatively painless process, would recommend!
Great dealership! Every employee I came in contact with went above and beyond! Best experience!! I would recommend this Lexus location for anyone in the market for a vehicle!
We just had a family tragedy and the team At Woodfield Lexus couldn’t have been any better. This was absolutely the best car buying experience ever-Thank You Eugene and team Lexus for the absolutely patient, kind and understanding the circumstances ever!!!
Keep up the good work!!! sue
Easy and fast. Very professional and nice waiting area
I was promptly taken for my service appointment - No waiting! The service was to take 45 minutes and I was out the door. Everyone there was extremely courteous and helpful.
Everyone was great!
Mark did a great job. Great experience.
Outstanding individuals. Complete professional. Always wanting to please. Would highly recommend this dealership to anyone.
Staff who took care of my car was wonderful. Very knowledgeable and he explained everything thoroughly which was very helpful
🏆🏆🏆 Proud to Highlight Schaumburg Toyota! 🏆🏆🏆 As the CEO of Polish Network, I’m honored to recognize Schaumburg Toyota as a 🏆 Trusted by Polish Network company! 🇵🇱 🔥 Their exceptional service, unbeatable deals, and customer-first approach make them the #1 Toyota dealer in Illinois! Whether you're looking for the best hybrid sedan 🚗 Toyota Camry Hybrid, the biggest SUV 🚙 Toyota Sequoia, or a reliable pickup 🛻 Toyota Tundra – Schaumburg Toyota is the place to go! 💥 The Polish Community’s #1 Choice! 💥 Schaumburg Toyota continues to set the standard for excellence, and I am proud to feature them as a 🏆 Polish Network Trusted Company! 🏆 🔗 Schaumburg Toyota – #1 Toyota ...
Necessary to replace the battery and had no appointment. It was no problem! In and out in less than an hour. Great service, great service adviser (Tammie) and good coffee while I waited
locked price, quick action
Rodell Morales deserve 10 stars. I have bought 4 cars from this dealership. Blake Resnick is an outstanging gentleman
My first time as a new car owner. It was such a great experience. Hope this is always a thing. Thank you.
Excellent work done by Woodfield Lexus Matt manager always making sure customer leaves happy . Everything is done on time and car always leaves clean after all maintanace is done .
Very nice dealership. The staff was welcoming and attentive. I will definitely recommend Woodfield Lexus to my friends and family.
Tommy Mulak is fantastic service advisor and really drives home the Lexus mentality of top notch service and promised delivery times. Tommy and the team take extremely good care of your vehicle as if it were his own and will shoot it straight with whatever repairs you may need. I Cannot recommend Tommy enough, rest assured if he is your advisor that your vehicle is being professionally serviced and he’ll keep on top of it until it’s done. I’ll be bringing all my vehicles here going forward. Exceptional service!
Very friendly staffs especially Tony Lopez & Tony Olson. I feel comfortable leaving my vehicle with them coz I know that they will provide exceptional care & service. Thanks
Would like to say that Matt Oner, Service Director and his team do an excellent job at Woodfield Lexus. Props to the best customer care team!
Dan was wonderful to work with and got us exactly the car we wanted. I highly recommend working with Dan and will visit him again when we are in the market for another vehicle. Amazing overall experience. Thank you!
My family only drives Toyota and that is partly because of the service department at Schaumburg Toyota. I get all my regular service work done there and when I’ve had issues they have always set me up for success! When my car needed to stay waiting on a part, they gave me a loaner car without hesitation. Ezequiel (Eze) is the best service advisor, but anyone you work with there is pretty great too. It’s hard to find a trustworthy dealership sometimes and nerve wrecking to get service work done (especially as a female), but Schaumburg Toyota has ...
What time in the morning can I wash my car?
The folks that worked on our TX Where fast, thorough, and courteous. They worked with us on pick up and drop off locations, and provided a loaner for the warranty repairs.
They are all working hard.and also very kind.
The server was very efficient very helpful very courteous. I was very satisfied.
Buy your next vehicle from Derek G.. From beginning to end Derek made our purchase easy, stress free and smooth.He ensured all our questions and concerns were addressed and followed up after the sale. Derek is very knowledgeable,, helpful and straightforward. We highly recommend working with Dereck G and Schaumburg Toyota.. Purchased : Certified Used 2021 Tundra D Perry
My husband and I just had an amazing experience at Woodfield Lexus. Everyone was professional and courteous. Greg Stone listened to what we wanted and found the best fit for us. He was available for all questions/concerns and was not pushy. Greg Stone and Yasmine LoBue made us feel comfortable and the process painless. We highly recommend Woodfield Lexus.
I am satisfied with service
Great staff and first-class service! A real treat!