Customer Testimonials
Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion
Highly recommend buying car from Schamburg Toyota. Please make sure to ask for Darek Gniadek for sales. He is super friendly who went above and beyond in finding the car that met our requirements and gave us the deal that we wanted. Again, highly recommended!
My service consultant, Corey Weaver was the best. As stated in the title, this would have been a five star review if not for the condition of the loaner vehicle he provided. There was litter on the backseat floor (dirty, sticky Jamba Juice cup, jelly beans, and gum wrappers), and the car smelled as though someone had smoked in it. However, my service was completed in a timely manner. The service team listened to my concerns about braking noise, diagnosed the issue, and had a new brake booster installed. I had my car back the next day, as promised.
https://www.facebook.com/Dr-uyisepllhome-110174721719525/ Thanks who cured my herpes and diabetes type 2 virus" there is no disease,virus he can't cure.Add him up on WhatsApp or call +2348163761723
No up sales. Just what needed to be done and recommendations for next mileage point. Good as usual even for a super busy Friday.
Excellent service experience from check in to check out. The mechanic found a problem with a tire that could have caused a serious accident.
The entire staff went above and beyond before, during and after our purchase. Would definitely return in the future.
Our salesman was most helpful. He brought my car to my house and showed me how to use all of the features.
I’ve been coming to Woodfield Lexus for over 12 years to have my Lexus serviced. I drive over 120 miles (RT) just to come here to get my car serviced. I bought my Lexus here & trust them to service my car. My longtime Service Advisor left over a year ago, but someone I Trust recommended Tammy Sage as a very good Service Advisor. Tammy was Great and very knowledgeable listening to everything I wanted done. I would highly recommend her ,
Darek at Schaumburg Toyota is great, if you need to special order or buy something out of their parking lot. And the best thing of all, he is not a pushy sales man.
I recently had the pleasure of working with the Woodfield Lexus Dealership team, and I couldn't be more impressed with their professionalism, knowledge, and customer service. From the moment I made a call to Ron and then walked in the door, I was made to feel like a valued customer. I worked with Greg Stone who took the time to understand my needs and preferences. What I liked the most about Greg is that he wasn't pushy at all and didn't try to sell me things that I didn't need. Instead, he was very patient and ...
Great dealer with amazing salesman Randy Josefik. He made the whole process of purchasing a car a breeze. Highly recommended Dealer and Salesman.
Friendly customer service Quick response
Great service. Honest salesman. Detailed vehicle records - no bs. Vehicle well detailed. Shout out to Greg S.
Tony Lopez has been our service contact for a few years now and he does an excellent job. He keeps us informed of all current and upcoming work required on our two Lexus. He has become a friend who we trust.
Working with Darek Gniadek at Schaumburg Toyota is an enjoyable experience for a process that holds a reputation for being unenjoyable. He’s light-hearted and personable, and he works hard to deliver on each request. And during my latest lease experience of a 2023 RAV4, he delivered on each of my requests. He’s not pushy and presents you with the information you need to make an informed decision. He genuinely wants to provide you with a good experience and a satisfactory outcome, and this attitude is reflected in the way he conducts his business. I have purchased 4 leases from Schaumburg ...
Have been having my cars serviced at this dealership for the past seven years and have always received excellent service. Professional and courteous staff from drop off, service adviser consultation and check out all are top notch personnel. The facilites are excellent as well from the showroom to the customer lounge to the service and billing area.
(Translated by Google) Good attention. They were quick and they explained everything they did to my vehicle in this service. (Original) Buena atención. Rápidos y me explicaron todo lo que le hicieron en este servicio a mi vehículo.
Was a little scared of a giant repair bill but brought and old LS to them with a check engine light and had the issue remedied for under $1000! Service advisor Justin seemed very knowledgeable and it everything was handled in an extremely professional and timely manner. They even put me in a loaner without hesitation, probably typical of a Lexus dealer but much appreciated nonetheless! Thank you Woodfield Lexus!
The service was perfect, the waiting area even better! The service was fast and efficient. Rafael Sanchez brings me a great costumer service experience. I’ll be back!
Everyone I dealt with there was helpful and nice! The 2 guys in service, the guy in parts and the lady behind the counter which I had to pay for parts. We waited 3 hours, which I'm not used to waiting that long, but we had an opening in our schedule and came over a week sooner than the appt. I made in advance. I canceled that appt and got the work done a week sooner.
Recently purchased a new Hybrid from Woodfield Lexus. The experience was easy a seamless. Mark Demma was outstanding to work with. They worked with me on my trade and gave me the value I expected. I also liked the separate electronics training from Jake which was conducted in a warm private area inside and didn't feel rushed like at other dealerships. I would definitely recommend Woodfield Lexus.
Great experience start to finish. Mark Demma, my salesperson, was thorough and professional throughout the process. The Finance team was efficient.
Attentive sales staff found the right used cars for us to evaluate. Non dramatic negotiations regarding price.
Service is always quick and through. All of the service teams are professional and courteous.
SUPER CLEAN and modern place! It was our first time there. The staffs and the service was very professional and friendly. The environment there gave me a happy, relaxing vibe, which makes the whole car buying experience less stressful and time consuming. I love how FAST and efficient the staffs there was, especially Darek. He is the man to go for your next car. Thanks Darek and the whole team there!
Car didn't work for me but the salesman was very friendly and courteous. Spotless show room but what else would you expect from a dealer of this caliber.
Very helpful in regards to my situation the sales person was very understanding and polite
Their Service Department is top notch. I am always well taken care of. This time was no exception, as I had a warning message pop up about a malfunction in my right blinker and headlight. I was given a loaner while they did troubleshooting, discovered the issue, and fixed it. Everything was covered under warranty. They are always so professional and courteous.
awesome dealership. i worked with Breon — cannot recommend him enough. low pressure, kind and super helpful. he is off tuesdays tho so if you’re going in — make sure it’s on a day he’s there. 10/10 would recommend this dealership 🙂
I travel a distance to get here, much further than closer dealerships, as the service department is entirely exceptional. First class.
Schaumburg Toyota provides the very best overall customer experience! Every department has pleasant efficient reps. Their service department is superior. I’ve been with them since 2004 and always very happy with their care of my Toyotas!
Quality Service, Decent Wait times
I was at the Toyota dealership in Calumet City for 4 hours. The sales rep and I had worked out a deal for the 2018 Tundra. Then the sales manager started playing games! 30 min. later, I was frustrated with his "games". At that point I walked out and went to Schaumburg Toyota. I was brain tired by then and Schaumburg reassured me they would take care of me. I was walking out the door with my new, used 2018 Tundra within an hour! I could not have been happier with the service, the attention, the honesty and integrity of my sales ...
Tammy was so helpful and understanding when my battery failed and explained why I needed the expensive battery. She even had the mats washed, and everything was done very fast and very well.
I came in for an oil change and alignment. Since the process includes a check on my car’s components, I was told that I should replace my spark plugs since my car is older and I still had the original ones from when I purchased the car. I was also told that one of my tires has a slash in it and should be replaced. I wouldn’t have known that except for the all points inspection done by Toyota.
(Translated by Google) Excellent service I loved the treatment (Original) Excelente servicio me encanto el trato
Had great service and a great experience.
(Translated by Google) Very professional Geo seller (Original) Vendedor Geo muy profesional
My husband have purchased 3 vehicles from the St. Charles dealership in the past 10 years. The sales people are courteous and informative, and the service department is top notch!! If you are looking to buy na Mercedes, this is the place to go to!
Took my Benz in for a simple safety Recall. Not only did they do the recall check promptly at no charge, they washed it! We've been having our Benz cared for here and always receive superior service.
I was looking for a particular part for my 2009 Toyota Camry SE. I found multiple part replacement sites. After comparing all of them, I decided to go with Schaumburg Toyota because they were significantly cheaper than even my local Leader Toyota of Lincolnwood. They even offered free FedEx shipping which actually arrived the next day!
Good service Girlfriend took her car in to have it service very knowledge They explained everything that had to be done with her car we will continue to bring a car there for service
Just purchased a 2012 Jeep wrangler from Paul. Very organized system. I have never bought a vehicle before looking it over and test driving it. He became my eyes and described the vehicle perfectly. Very competitive price. He also set up the delivery for me as I’m 7 hours away. Great experience and I highly recommend. Curt
Excellent service!!!
Friendly and cooperative staff
Zayya and Peter (sales dept) took great care of me with my first Toyota in 2020 and again in March 2023. Drove past another Toyota Dealership to work with them. Zayya (management) was patient, honest, personable and all but gave me they keys to his truck;) BTW coffee machine with vanilla latte ain’t bad either!
Fully satisfied
Rich is an amazing service rep!
Dan was very helpful throughout the entire process from valuing my trade, answering questions I had, and of course, negotiating to get me to a place I felt confident with. He wasn’t pushy and I felt he wanted me to do what was best for me. The entire process was one of the smoothest car buying processes I’ve had.
Service done in one hour. Everyone was knowledgeable and friendly
Working with Greg was great! He made the buying experience smooth and easy! Even with myself being out of state. The car was everything I expected if not more!! Thank you again Greg for making sure the car and myself was in your priorities
Greeted promptly on arrival, were ready to receive my car, and was escorted to my service rep. Had a loaner car ready for my use and it was clean and ready to go! They gave me an estimate of the service I needed, and the final bill was less. First rate facility, clean, easy to get to and very comfortable waiting area. The people are fantastic!
Service Writer Justin did a really excellent job. He is knowledgeable, friendly, and was most helpful. He also made sure my car was washed properly before being returned.
I needed a new car and called around to several dealers. I got connected to Darek and although they did not have any available cars currently, he checked that they would be getting a car in the next couple of days. I placed a deposit to hold the car until Saturday and negotiated on the price over the phone. Darek send me a screenshot of what my interest rate, monthly payment and total spent on car would be. It was a very transparent transaction. Explain to direct over the phone that we had two little kids and could not spend ...
Excellent job
Amazing Service Department and customer service on point
Well my experience with you guys the service was phenomenal my salesman was very very special to me and my wife I love everything about him Derek he's a great salesman he really had a lot of faith in me and encouragement in me I mean more car dealership should have sales people like that the finance guy was amazing too I'm very happy to purchase a vehicle from you guys I will always recommend class to come you guys way and like I say Derek's Derek is one of the best is one of the best ...
I needed a vehicle asap because of changing circumstances and Woodfield Lexus delivered! My husband and I are very happy with our new NX!
Very good, very good, very good, very good, very good, very good, very good, very good.
Jerry was great!! Car buying is a long day, but he made it fun.i would recommend him and Schaumburg Toyota to everyone!
Quick service; car washed/cleaned in and out.
This is a true customer focused dealership who stands by being open honest and completely fair. I bought my used Mazda3 which was the best deal around Chicagoland. This has been the best car buying experience of my 40 years of buying cars. It was easy and comfortable meeting with each person in the dealership, my salesman Gabriel, manager john, finance Max and service department. It was nice to buy a car from a dealership with every question answered and the dealership doing everything they said. Everyone I met and worked with was friendly and had the same customer focused open ...
Very helpful and great service when purchasing my car
This is the third car I’ve leased from Schaumburg Toyota and once again, they made the process easy and fast. Everyone was super friendly and helped me to find a car that met my parameters and budget.
Everyone is very nice at the St charles Mercedes. Love my new car, drives great and very comfortable
Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion
Highly recommend buying car from Schamburg Toyota. Please make sure to ask for Darek Gniadek for sales. He is super friendly who went above and beyond in finding the car that met our requirements and gave us the deal that we wanted. Again, highly recommended!
My service consultant, Corey Weaver was the best. As stated in the title, this would have been a five star review if not for the condition of the loaner vehicle he provided. There was litter on the backseat floor (dirty, sticky Jamba Juice cup, jelly beans, and gum wrappers), and the car smelled as though someone had smoked in it. However, my service was completed in a timely manner. The service team listened to my concerns about braking noise, diagnosed the issue, and had a new brake booster installed. I had my car back the next day, as promised.
https://www.facebook.com/Dr-uyisepllhome-110174721719525/ Thanks who cured my herpes and diabetes type 2 virus" there is no disease,virus he can't cure.Add him up on WhatsApp or call +2348163761723
No up sales. Just what needed to be done and recommendations for next mileage point. Good as usual even for a super busy Friday.
Excellent service experience from check in to check out. The mechanic found a problem with a tire that could have caused a serious accident.
The entire staff went above and beyond before, during and after our purchase. Would definitely return in the future.
Our salesman was most helpful. He brought my car to my house and showed me how to use all of the features.
I’ve been coming to Woodfield Lexus for over 12 years to have my Lexus serviced. I drive over 120 miles (RT) just to come here to get my car serviced. I bought my Lexus here & trust them to service my car. My longtime Service Advisor left over a year ago, but someone I Trust recommended Tammy Sage as a very good Service Advisor. Tammy was Great and very knowledgeable listening to everything I wanted done. I would highly recommend her ,
Darek at Schaumburg Toyota is great, if you need to special order or buy something out of their parking lot. And the best thing of all, he is not a pushy sales man.
I recently had the pleasure of working with the Woodfield Lexus Dealership team, and I couldn't be more impressed with their professionalism, knowledge, and customer service. From the moment I made a call to Ron and then walked in the door, I was made to feel like a valued customer. I worked with Greg Stone who took the time to understand my needs and preferences. What I liked the most about Greg is that he wasn't pushy at all and didn't try to sell me things that I didn't need. Instead, he was very patient and ...
Great dealer with amazing salesman Randy Josefik. He made the whole process of purchasing a car a breeze. Highly recommended Dealer and Salesman.
Friendly customer service Quick response
Great service. Honest salesman. Detailed vehicle records - no bs. Vehicle well detailed. Shout out to Greg S.
Tony Lopez has been our service contact for a few years now and he does an excellent job. He keeps us informed of all current and upcoming work required on our two Lexus. He has become a friend who we trust.
Working with Darek Gniadek at Schaumburg Toyota is an enjoyable experience for a process that holds a reputation for being unenjoyable. He’s light-hearted and personable, and he works hard to deliver on each request. And during my latest lease experience of a 2023 RAV4, he delivered on each of my requests. He’s not pushy and presents you with the information you need to make an informed decision. He genuinely wants to provide you with a good experience and a satisfactory outcome, and this attitude is reflected in the way he conducts his business. I have purchased 4 leases from Schaumburg ...
Have been having my cars serviced at this dealership for the past seven years and have always received excellent service. Professional and courteous staff from drop off, service adviser consultation and check out all are top notch personnel. The facilites are excellent as well from the showroom to the customer lounge to the service and billing area.
(Translated by Google) Good attention. They were quick and they explained everything they did to my vehicle in this service. (Original) Buena atención. Rápidos y me explicaron todo lo que le hicieron en este servicio a mi vehículo.
Was a little scared of a giant repair bill but brought and old LS to them with a check engine light and had the issue remedied for under $1000! Service advisor Justin seemed very knowledgeable and it everything was handled in an extremely professional and timely manner. They even put me in a loaner without hesitation, probably typical of a Lexus dealer but much appreciated nonetheless! Thank you Woodfield Lexus!
The service was perfect, the waiting area even better! The service was fast and efficient. Rafael Sanchez brings me a great costumer service experience. I’ll be back!
Everyone I dealt with there was helpful and nice! The 2 guys in service, the guy in parts and the lady behind the counter which I had to pay for parts. We waited 3 hours, which I'm not used to waiting that long, but we had an opening in our schedule and came over a week sooner than the appt. I made in advance. I canceled that appt and got the work done a week sooner.
Recently purchased a new Hybrid from Woodfield Lexus. The experience was easy a seamless. Mark Demma was outstanding to work with. They worked with me on my trade and gave me the value I expected. I also liked the separate electronics training from Jake which was conducted in a warm private area inside and didn't feel rushed like at other dealerships. I would definitely recommend Woodfield Lexus.
Great experience start to finish. Mark Demma, my salesperson, was thorough and professional throughout the process. The Finance team was efficient.
Attentive sales staff found the right used cars for us to evaluate. Non dramatic negotiations regarding price.
Service is always quick and through. All of the service teams are professional and courteous.
SUPER CLEAN and modern place! It was our first time there. The staffs and the service was very professional and friendly. The environment there gave me a happy, relaxing vibe, which makes the whole car buying experience less stressful and time consuming. I love how FAST and efficient the staffs there was, especially Darek. He is the man to go for your next car. Thanks Darek and the whole team there!
Car didn't work for me but the salesman was very friendly and courteous. Spotless show room but what else would you expect from a dealer of this caliber.
Very helpful in regards to my situation the sales person was very understanding and polite
Their Service Department is top notch. I am always well taken care of. This time was no exception, as I had a warning message pop up about a malfunction in my right blinker and headlight. I was given a loaner while they did troubleshooting, discovered the issue, and fixed it. Everything was covered under warranty. They are always so professional and courteous.
awesome dealership. i worked with Breon — cannot recommend him enough. low pressure, kind and super helpful. he is off tuesdays tho so if you’re going in — make sure it’s on a day he’s there. 10/10 would recommend this dealership 🙂
I travel a distance to get here, much further than closer dealerships, as the service department is entirely exceptional. First class.
Schaumburg Toyota provides the very best overall customer experience! Every department has pleasant efficient reps. Their service department is superior. I’ve been with them since 2004 and always very happy with their care of my Toyotas!
Quality Service, Decent Wait times
I was at the Toyota dealership in Calumet City for 4 hours. The sales rep and I had worked out a deal for the 2018 Tundra. Then the sales manager started playing games! 30 min. later, I was frustrated with his "games". At that point I walked out and went to Schaumburg Toyota. I was brain tired by then and Schaumburg reassured me they would take care of me. I was walking out the door with my new, used 2018 Tundra within an hour! I could not have been happier with the service, the attention, the honesty and integrity of my sales ...
Tammy was so helpful and understanding when my battery failed and explained why I needed the expensive battery. She even had the mats washed, and everything was done very fast and very well.
I came in for an oil change and alignment. Since the process includes a check on my car’s components, I was told that I should replace my spark plugs since my car is older and I still had the original ones from when I purchased the car. I was also told that one of my tires has a slash in it and should be replaced. I wouldn’t have known that except for the all points inspection done by Toyota.
(Translated by Google) Excellent service I loved the treatment (Original) Excelente servicio me encanto el trato
Had great service and a great experience.
(Translated by Google) Very professional Geo seller (Original) Vendedor Geo muy profesional
My husband have purchased 3 vehicles from the St. Charles dealership in the past 10 years. The sales people are courteous and informative, and the service department is top notch!! If you are looking to buy na Mercedes, this is the place to go to!
Took my Benz in for a simple safety Recall. Not only did they do the recall check promptly at no charge, they washed it! We've been having our Benz cared for here and always receive superior service.
I was looking for a particular part for my 2009 Toyota Camry SE. I found multiple part replacement sites. After comparing all of them, I decided to go with Schaumburg Toyota because they were significantly cheaper than even my local Leader Toyota of Lincolnwood. They even offered free FedEx shipping which actually arrived the next day!
Good service Girlfriend took her car in to have it service very knowledge They explained everything that had to be done with her car we will continue to bring a car there for service
Just purchased a 2012 Jeep wrangler from Paul. Very organized system. I have never bought a vehicle before looking it over and test driving it. He became my eyes and described the vehicle perfectly. Very competitive price. He also set up the delivery for me as I’m 7 hours away. Great experience and I highly recommend. Curt
Excellent service!!!
Friendly and cooperative staff
Zayya and Peter (sales dept) took great care of me with my first Toyota in 2020 and again in March 2023. Drove past another Toyota Dealership to work with them. Zayya (management) was patient, honest, personable and all but gave me they keys to his truck;) BTW coffee machine with vanilla latte ain’t bad either!
Fully satisfied
Rich is an amazing service rep!
Dan was very helpful throughout the entire process from valuing my trade, answering questions I had, and of course, negotiating to get me to a place I felt confident with. He wasn’t pushy and I felt he wanted me to do what was best for me. The entire process was one of the smoothest car buying processes I’ve had.
Service done in one hour. Everyone was knowledgeable and friendly
Working with Greg was great! He made the buying experience smooth and easy! Even with myself being out of state. The car was everything I expected if not more!! Thank you again Greg for making sure the car and myself was in your priorities
Greeted promptly on arrival, were ready to receive my car, and was escorted to my service rep. Had a loaner car ready for my use and it was clean and ready to go! They gave me an estimate of the service I needed, and the final bill was less. First rate facility, clean, easy to get to and very comfortable waiting area. The people are fantastic!
Service Writer Justin did a really excellent job. He is knowledgeable, friendly, and was most helpful. He also made sure my car was washed properly before being returned.
I needed a new car and called around to several dealers. I got connected to Darek and although they did not have any available cars currently, he checked that they would be getting a car in the next couple of days. I placed a deposit to hold the car until Saturday and negotiated on the price over the phone. Darek send me a screenshot of what my interest rate, monthly payment and total spent on car would be. It was a very transparent transaction. Explain to direct over the phone that we had two little kids and could not spend ...
Excellent job
Amazing Service Department and customer service on point
Well my experience with you guys the service was phenomenal my salesman was very very special to me and my wife I love everything about him Derek he's a great salesman he really had a lot of faith in me and encouragement in me I mean more car dealership should have sales people like that the finance guy was amazing too I'm very happy to purchase a vehicle from you guys I will always recommend class to come you guys way and like I say Derek's Derek is one of the best is one of the best ...
I needed a vehicle asap because of changing circumstances and Woodfield Lexus delivered! My husband and I are very happy with our new NX!
Very good, very good, very good, very good, very good, very good, very good, very good.
Jerry was great!! Car buying is a long day, but he made it fun.i would recommend him and Schaumburg Toyota to everyone!
Quick service; car washed/cleaned in and out.
This is a true customer focused dealership who stands by being open honest and completely fair. I bought my used Mazda3 which was the best deal around Chicagoland. This has been the best car buying experience of my 40 years of buying cars. It was easy and comfortable meeting with each person in the dealership, my salesman Gabriel, manager john, finance Max and service department. It was nice to buy a car from a dealership with every question answered and the dealership doing everything they said. Everyone I met and worked with was friendly and had the same customer focused open ...
Very helpful and great service when purchasing my car
This is the third car I’ve leased from Schaumburg Toyota and once again, they made the process easy and fast. Everyone was super friendly and helped me to find a car that met my parameters and budget.
Everyone is very nice at the St charles Mercedes. Love my new car, drives great and very comfortable
Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion
Highly recommend buying car from Schamburg Toyota. Please make sure to ask for Darek Gniadek for sales. He is super friendly who went above and beyond in finding the car that met our requirements and gave us the deal that we wanted. Again, highly recommended!
My service consultant, Corey Weaver was the best. As stated in the title, this would have been a five star review if not for the condition of the loaner vehicle he provided. There was litter on the backseat floor (dirty, sticky Jamba Juice cup, jelly beans, and gum wrappers), and the car smelled as though someone had smoked in it. However, my service was completed in a timely manner. The service team listened to my concerns about braking noise, diagnosed the issue, and had a new brake booster installed. I had my car back the next day, as promised.
https://www.facebook.com/Dr-uyisepllhome-110174721719525/ Thanks who cured my herpes and diabetes type 2 virus" there is no disease,virus he can't cure.Add him up on WhatsApp or call +2348163761723
No up sales. Just what needed to be done and recommendations for next mileage point. Good as usual even for a super busy Friday.
Excellent service experience from check in to check out. The mechanic found a problem with a tire that could have caused a serious accident.
The entire staff went above and beyond before, during and after our purchase. Would definitely return in the future.
Our salesman was most helpful. He brought my car to my house and showed me how to use all of the features.
I’ve been coming to Woodfield Lexus for over 12 years to have my Lexus serviced. I drive over 120 miles (RT) just to come here to get my car serviced. I bought my Lexus here & trust them to service my car. My longtime Service Advisor left over a year ago, but someone I Trust recommended Tammy Sage as a very good Service Advisor. Tammy was Great and very knowledgeable listening to everything I wanted done. I would highly recommend her ,
Darek at Schaumburg Toyota is great, if you need to special order or buy something out of their parking lot. And the best thing of all, he is not a pushy sales man.
I recently had the pleasure of working with the Woodfield Lexus Dealership team, and I couldn't be more impressed with their professionalism, knowledge, and customer service. From the moment I made a call to Ron and then walked in the door, I was made to feel like a valued customer. I worked with Greg Stone who took the time to understand my needs and preferences. What I liked the most about Greg is that he wasn't pushy at all and didn't try to sell me things that I didn't need. Instead, he was very patient and ...
Great dealer with amazing salesman Randy Josefik. He made the whole process of purchasing a car a breeze. Highly recommended Dealer and Salesman.
Friendly customer service Quick response
Great service. Honest salesman. Detailed vehicle records - no bs. Vehicle well detailed. Shout out to Greg S.
Tony Lopez has been our service contact for a few years now and he does an excellent job. He keeps us informed of all current and upcoming work required on our two Lexus. He has become a friend who we trust.
Working with Darek Gniadek at Schaumburg Toyota is an enjoyable experience for a process that holds a reputation for being unenjoyable. He’s light-hearted and personable, and he works hard to deliver on each request. And during my latest lease experience of a 2023 RAV4, he delivered on each of my requests. He’s not pushy and presents you with the information you need to make an informed decision. He genuinely wants to provide you with a good experience and a satisfactory outcome, and this attitude is reflected in the way he conducts his business. I have purchased 4 leases from Schaumburg ...
Have been having my cars serviced at this dealership for the past seven years and have always received excellent service. Professional and courteous staff from drop off, service adviser consultation and check out all are top notch personnel. The facilites are excellent as well from the showroom to the customer lounge to the service and billing area.
(Translated by Google) Good attention. They were quick and they explained everything they did to my vehicle in this service. (Original) Buena atención. Rápidos y me explicaron todo lo que le hicieron en este servicio a mi vehículo.
Was a little scared of a giant repair bill but brought and old LS to them with a check engine light and had the issue remedied for under $1000! Service advisor Justin seemed very knowledgeable and it everything was handled in an extremely professional and timely manner. They even put me in a loaner without hesitation, probably typical of a Lexus dealer but much appreciated nonetheless! Thank you Woodfield Lexus!
The service was perfect, the waiting area even better! The service was fast and efficient. Rafael Sanchez brings me a great costumer service experience. I’ll be back!
Everyone I dealt with there was helpful and nice! The 2 guys in service, the guy in parts and the lady behind the counter which I had to pay for parts. We waited 3 hours, which I'm not used to waiting that long, but we had an opening in our schedule and came over a week sooner than the appt. I made in advance. I canceled that appt and got the work done a week sooner.
Recently purchased a new Hybrid from Woodfield Lexus. The experience was easy a seamless. Mark Demma was outstanding to work with. They worked with me on my trade and gave me the value I expected. I also liked the separate electronics training from Jake which was conducted in a warm private area inside and didn't feel rushed like at other dealerships. I would definitely recommend Woodfield Lexus.
Great experience start to finish. Mark Demma, my salesperson, was thorough and professional throughout the process. The Finance team was efficient.
Attentive sales staff found the right used cars for us to evaluate. Non dramatic negotiations regarding price.
Service is always quick and through. All of the service teams are professional and courteous.
SUPER CLEAN and modern place! It was our first time there. The staffs and the service was very professional and friendly. The environment there gave me a happy, relaxing vibe, which makes the whole car buying experience less stressful and time consuming. I love how FAST and efficient the staffs there was, especially Darek. He is the man to go for your next car. Thanks Darek and the whole team there!
Car didn't work for me but the salesman was very friendly and courteous. Spotless show room but what else would you expect from a dealer of this caliber.
Very helpful in regards to my situation the sales person was very understanding and polite
Their Service Department is top notch. I am always well taken care of. This time was no exception, as I had a warning message pop up about a malfunction in my right blinker and headlight. I was given a loaner while they did troubleshooting, discovered the issue, and fixed it. Everything was covered under warranty. They are always so professional and courteous.
awesome dealership. i worked with Breon — cannot recommend him enough. low pressure, kind and super helpful. he is off tuesdays tho so if you’re going in — make sure it’s on a day he’s there. 10/10 would recommend this dealership 🙂
I travel a distance to get here, much further than closer dealerships, as the service department is entirely exceptional. First class.
Schaumburg Toyota provides the very best overall customer experience! Every department has pleasant efficient reps. Their service department is superior. I’ve been with them since 2004 and always very happy with their care of my Toyotas!
Quality Service, Decent Wait times
I was at the Toyota dealership in Calumet City for 4 hours. The sales rep and I had worked out a deal for the 2018 Tundra. Then the sales manager started playing games! 30 min. later, I was frustrated with his "games". At that point I walked out and went to Schaumburg Toyota. I was brain tired by then and Schaumburg reassured me they would take care of me. I was walking out the door with my new, used 2018 Tundra within an hour! I could not have been happier with the service, the attention, the honesty and integrity of my sales ...
Tammy was so helpful and understanding when my battery failed and explained why I needed the expensive battery. She even had the mats washed, and everything was done very fast and very well.
I came in for an oil change and alignment. Since the process includes a check on my car’s components, I was told that I should replace my spark plugs since my car is older and I still had the original ones from when I purchased the car. I was also told that one of my tires has a slash in it and should be replaced. I wouldn’t have known that except for the all points inspection done by Toyota.
(Translated by Google) Excellent service I loved the treatment (Original) Excelente servicio me encanto el trato
Had great service and a great experience.
(Translated by Google) Very professional Geo seller (Original) Vendedor Geo muy profesional
My husband have purchased 3 vehicles from the St. Charles dealership in the past 10 years. The sales people are courteous and informative, and the service department is top notch!! If you are looking to buy na Mercedes, this is the place to go to!
Took my Benz in for a simple safety Recall. Not only did they do the recall check promptly at no charge, they washed it! We've been having our Benz cared for here and always receive superior service.
I was looking for a particular part for my 2009 Toyota Camry SE. I found multiple part replacement sites. After comparing all of them, I decided to go with Schaumburg Toyota because they were significantly cheaper than even my local Leader Toyota of Lincolnwood. They even offered free FedEx shipping which actually arrived the next day!
Good service Girlfriend took her car in to have it service very knowledge They explained everything that had to be done with her car we will continue to bring a car there for service
Just purchased a 2012 Jeep wrangler from Paul. Very organized system. I have never bought a vehicle before looking it over and test driving it. He became my eyes and described the vehicle perfectly. Very competitive price. He also set up the delivery for me as I’m 7 hours away. Great experience and I highly recommend. Curt
Excellent service!!!
Friendly and cooperative staff
Zayya and Peter (sales dept) took great care of me with my first Toyota in 2020 and again in March 2023. Drove past another Toyota Dealership to work with them. Zayya (management) was patient, honest, personable and all but gave me they keys to his truck;) BTW coffee machine with vanilla latte ain’t bad either!
Fully satisfied
Rich is an amazing service rep!
Dan was very helpful throughout the entire process from valuing my trade, answering questions I had, and of course, negotiating to get me to a place I felt confident with. He wasn’t pushy and I felt he wanted me to do what was best for me. The entire process was one of the smoothest car buying processes I’ve had.
Service done in one hour. Everyone was knowledgeable and friendly
Working with Greg was great! He made the buying experience smooth and easy! Even with myself being out of state. The car was everything I expected if not more!! Thank you again Greg for making sure the car and myself was in your priorities
Greeted promptly on arrival, were ready to receive my car, and was escorted to my service rep. Had a loaner car ready for my use and it was clean and ready to go! They gave me an estimate of the service I needed, and the final bill was less. First rate facility, clean, easy to get to and very comfortable waiting area. The people are fantastic!
Service Writer Justin did a really excellent job. He is knowledgeable, friendly, and was most helpful. He also made sure my car was washed properly before being returned.
I needed a new car and called around to several dealers. I got connected to Darek and although they did not have any available cars currently, he checked that they would be getting a car in the next couple of days. I placed a deposit to hold the car until Saturday and negotiated on the price over the phone. Darek send me a screenshot of what my interest rate, monthly payment and total spent on car would be. It was a very transparent transaction. Explain to direct over the phone that we had two little kids and could not spend ...
Excellent job
Amazing Service Department and customer service on point
Well my experience with you guys the service was phenomenal my salesman was very very special to me and my wife I love everything about him Derek he's a great salesman he really had a lot of faith in me and encouragement in me I mean more car dealership should have sales people like that the finance guy was amazing too I'm very happy to purchase a vehicle from you guys I will always recommend class to come you guys way and like I say Derek's Derek is one of the best is one of the best ...
I needed a vehicle asap because of changing circumstances and Woodfield Lexus delivered! My husband and I are very happy with our new NX!
Very good, very good, very good, very good, very good, very good, very good, very good.
Jerry was great!! Car buying is a long day, but he made it fun.i would recommend him and Schaumburg Toyota to everyone!
Quick service; car washed/cleaned in and out.
This is a true customer focused dealership who stands by being open honest and completely fair. I bought my used Mazda3 which was the best deal around Chicagoland. This has been the best car buying experience of my 40 years of buying cars. It was easy and comfortable meeting with each person in the dealership, my salesman Gabriel, manager john, finance Max and service department. It was nice to buy a car from a dealership with every question answered and the dealership doing everything they said. Everyone I met and worked with was friendly and had the same customer focused open ...
Very helpful and great service when purchasing my car
This is the third car I’ve leased from Schaumburg Toyota and once again, they made the process easy and fast. Everyone was super friendly and helped me to find a car that met my parameters and budget.
Everyone is very nice at the St charles Mercedes. Love my new car, drives great and very comfortable
Service runs Like a fine tuned watch. Rich is the Best. Tells it like it is & very thoughtful. I trist his opinion
Highly recommend buying car from Schamburg Toyota. Please make sure to ask for Darek Gniadek for sales. He is super friendly who went above and beyond in finding the car that met our requirements and gave us the deal that we wanted. Again, highly recommended!
My service consultant, Corey Weaver was the best. As stated in the title, this would have been a five star review if not for the condition of the loaner vehicle he provided. There was litter on the backseat floor (dirty, sticky Jamba Juice cup, jelly beans, and gum wrappers), and the car smelled as though someone had smoked in it. However, my service was completed in a timely manner. The service team listened to my concerns about braking noise, diagnosed the issue, and had a new brake booster installed. I had my car back the next day, as promised.
https://www.facebook.com/Dr-uyisepllhome-110174721719525/ Thanks who cured my herpes and diabetes type 2 virus" there is no disease,virus he can't cure.Add him up on WhatsApp or call +2348163761723
No up sales. Just what needed to be done and recommendations for next mileage point. Good as usual even for a super busy Friday.
Excellent service experience from check in to check out. The mechanic found a problem with a tire that could have caused a serious accident.
The entire staff went above and beyond before, during and after our purchase. Would definitely return in the future.
Our salesman was most helpful. He brought my car to my house and showed me how to use all of the features.
I’ve been coming to Woodfield Lexus for over 12 years to have my Lexus serviced. I drive over 120 miles (RT) just to come here to get my car serviced. I bought my Lexus here & trust them to service my car. My longtime Service Advisor left over a year ago, but someone I Trust recommended Tammy Sage as a very good Service Advisor. Tammy was Great and very knowledgeable listening to everything I wanted done. I would highly recommend her ,
Darek at Schaumburg Toyota is great, if you need to special order or buy something out of their parking lot. And the best thing of all, he is not a pushy sales man.
I recently had the pleasure of working with the Woodfield Lexus Dealership team, and I couldn't be more impressed with their professionalism, knowledge, and customer service. From the moment I made a call to Ron and then walked in the door, I was made to feel like a valued customer. I worked with Greg Stone who took the time to understand my needs and preferences. What I liked the most about Greg is that he wasn't pushy at all and didn't try to sell me things that I didn't need. Instead, he was very patient and ...
Great dealer with amazing salesman Randy Josefik. He made the whole process of purchasing a car a breeze. Highly recommended Dealer and Salesman.
Friendly customer service Quick response
Great service. Honest salesman. Detailed vehicle records - no bs. Vehicle well detailed. Shout out to Greg S.
Tony Lopez has been our service contact for a few years now and he does an excellent job. He keeps us informed of all current and upcoming work required on our two Lexus. He has become a friend who we trust.
Working with Darek Gniadek at Schaumburg Toyota is an enjoyable experience for a process that holds a reputation for being unenjoyable. He’s light-hearted and personable, and he works hard to deliver on each request. And during my latest lease experience of a 2023 RAV4, he delivered on each of my requests. He’s not pushy and presents you with the information you need to make an informed decision. He genuinely wants to provide you with a good experience and a satisfactory outcome, and this attitude is reflected in the way he conducts his business. I have purchased 4 leases from Schaumburg ...
Have been having my cars serviced at this dealership for the past seven years and have always received excellent service. Professional and courteous staff from drop off, service adviser consultation and check out all are top notch personnel. The facilites are excellent as well from the showroom to the customer lounge to the service and billing area.
(Translated by Google) Good attention. They were quick and they explained everything they did to my vehicle in this service. (Original) Buena atención. Rápidos y me explicaron todo lo que le hicieron en este servicio a mi vehículo.
Was a little scared of a giant repair bill but brought and old LS to them with a check engine light and had the issue remedied for under $1000! Service advisor Justin seemed very knowledgeable and it everything was handled in an extremely professional and timely manner. They even put me in a loaner without hesitation, probably typical of a Lexus dealer but much appreciated nonetheless! Thank you Woodfield Lexus!
The service was perfect, the waiting area even better! The service was fast and efficient. Rafael Sanchez brings me a great costumer service experience. I’ll be back!
Everyone I dealt with there was helpful and nice! The 2 guys in service, the guy in parts and the lady behind the counter which I had to pay for parts. We waited 3 hours, which I'm not used to waiting that long, but we had an opening in our schedule and came over a week sooner than the appt. I made in advance. I canceled that appt and got the work done a week sooner.
Recently purchased a new Hybrid from Woodfield Lexus. The experience was easy a seamless. Mark Demma was outstanding to work with. They worked with me on my trade and gave me the value I expected. I also liked the separate electronics training from Jake which was conducted in a warm private area inside and didn't feel rushed like at other dealerships. I would definitely recommend Woodfield Lexus.
Great experience start to finish. Mark Demma, my salesperson, was thorough and professional throughout the process. The Finance team was efficient.
Attentive sales staff found the right used cars for us to evaluate. Non dramatic negotiations regarding price.
Service is always quick and through. All of the service teams are professional and courteous.
SUPER CLEAN and modern place! It was our first time there. The staffs and the service was very professional and friendly. The environment there gave me a happy, relaxing vibe, which makes the whole car buying experience less stressful and time consuming. I love how FAST and efficient the staffs there was, especially Darek. He is the man to go for your next car. Thanks Darek and the whole team there!
Car didn't work for me but the salesman was very friendly and courteous. Spotless show room but what else would you expect from a dealer of this caliber.
Very helpful in regards to my situation the sales person was very understanding and polite
Their Service Department is top notch. I am always well taken care of. This time was no exception, as I had a warning message pop up about a malfunction in my right blinker and headlight. I was given a loaner while they did troubleshooting, discovered the issue, and fixed it. Everything was covered under warranty. They are always so professional and courteous.
awesome dealership. i worked with Breon — cannot recommend him enough. low pressure, kind and super helpful. he is off tuesdays tho so if you’re going in — make sure it’s on a day he’s there. 10/10 would recommend this dealership 🙂
I travel a distance to get here, much further than closer dealerships, as the service department is entirely exceptional. First class.
Schaumburg Toyota provides the very best overall customer experience! Every department has pleasant efficient reps. Their service department is superior. I’ve been with them since 2004 and always very happy with their care of my Toyotas!
Quality Service, Decent Wait times
I was at the Toyota dealership in Calumet City for 4 hours. The sales rep and I had worked out a deal for the 2018 Tundra. Then the sales manager started playing games! 30 min. later, I was frustrated with his "games". At that point I walked out and went to Schaumburg Toyota. I was brain tired by then and Schaumburg reassured me they would take care of me. I was walking out the door with my new, used 2018 Tundra within an hour! I could not have been happier with the service, the attention, the honesty and integrity of my sales ...
Tammy was so helpful and understanding when my battery failed and explained why I needed the expensive battery. She even had the mats washed, and everything was done very fast and very well.
I came in for an oil change and alignment. Since the process includes a check on my car’s components, I was told that I should replace my spark plugs since my car is older and I still had the original ones from when I purchased the car. I was also told that one of my tires has a slash in it and should be replaced. I wouldn’t have known that except for the all points inspection done by Toyota.
(Translated by Google) Excellent service I loved the treatment (Original) Excelente servicio me encanto el trato
Had great service and a great experience.
(Translated by Google) Very professional Geo seller (Original) Vendedor Geo muy profesional
My husband have purchased 3 vehicles from the St. Charles dealership in the past 10 years. The sales people are courteous and informative, and the service department is top notch!! If you are looking to buy na Mercedes, this is the place to go to!
Took my Benz in for a simple safety Recall. Not only did they do the recall check promptly at no charge, they washed it! We've been having our Benz cared for here and always receive superior service.
I was looking for a particular part for my 2009 Toyota Camry SE. I found multiple part replacement sites. After comparing all of them, I decided to go with Schaumburg Toyota because they were significantly cheaper than even my local Leader Toyota of Lincolnwood. They even offered free FedEx shipping which actually arrived the next day!
Good service Girlfriend took her car in to have it service very knowledge They explained everything that had to be done with her car we will continue to bring a car there for service
Just purchased a 2012 Jeep wrangler from Paul. Very organized system. I have never bought a vehicle before looking it over and test driving it. He became my eyes and described the vehicle perfectly. Very competitive price. He also set up the delivery for me as I’m 7 hours away. Great experience and I highly recommend. Curt
Excellent service!!!
Friendly and cooperative staff
Zayya and Peter (sales dept) took great care of me with my first Toyota in 2020 and again in March 2023. Drove past another Toyota Dealership to work with them. Zayya (management) was patient, honest, personable and all but gave me they keys to his truck;) BTW coffee machine with vanilla latte ain’t bad either!
Fully satisfied
Rich is an amazing service rep!
Dan was very helpful throughout the entire process from valuing my trade, answering questions I had, and of course, negotiating to get me to a place I felt confident with. He wasn’t pushy and I felt he wanted me to do what was best for me. The entire process was one of the smoothest car buying processes I’ve had.
Service done in one hour. Everyone was knowledgeable and friendly
Working with Greg was great! He made the buying experience smooth and easy! Even with myself being out of state. The car was everything I expected if not more!! Thank you again Greg for making sure the car and myself was in your priorities
Greeted promptly on arrival, were ready to receive my car, and was escorted to my service rep. Had a loaner car ready for my use and it was clean and ready to go! They gave me an estimate of the service I needed, and the final bill was less. First rate facility, clean, easy to get to and very comfortable waiting area. The people are fantastic!
Service Writer Justin did a really excellent job. He is knowledgeable, friendly, and was most helpful. He also made sure my car was washed properly before being returned.
I needed a new car and called around to several dealers. I got connected to Darek and although they did not have any available cars currently, he checked that they would be getting a car in the next couple of days. I placed a deposit to hold the car until Saturday and negotiated on the price over the phone. Darek send me a screenshot of what my interest rate, monthly payment and total spent on car would be. It was a very transparent transaction. Explain to direct over the phone that we had two little kids and could not spend ...
Excellent job
Amazing Service Department and customer service on point
Well my experience with you guys the service was phenomenal my salesman was very very special to me and my wife I love everything about him Derek he's a great salesman he really had a lot of faith in me and encouragement in me I mean more car dealership should have sales people like that the finance guy was amazing too I'm very happy to purchase a vehicle from you guys I will always recommend class to come you guys way and like I say Derek's Derek is one of the best is one of the best ...
I needed a vehicle asap because of changing circumstances and Woodfield Lexus delivered! My husband and I are very happy with our new NX!
Very good, very good, very good, very good, very good, very good, very good, very good.
Jerry was great!! Car buying is a long day, but he made it fun.i would recommend him and Schaumburg Toyota to everyone!
Quick service; car washed/cleaned in and out.
This is a true customer focused dealership who stands by being open honest and completely fair. I bought my used Mazda3 which was the best deal around Chicagoland. This has been the best car buying experience of my 40 years of buying cars. It was easy and comfortable meeting with each person in the dealership, my salesman Gabriel, manager john, finance Max and service department. It was nice to buy a car from a dealership with every question answered and the dealership doing everything they said. Everyone I met and worked with was friendly and had the same customer focused open ...
Very helpful and great service when purchasing my car
This is the third car I’ve leased from Schaumburg Toyota and once again, they made the process easy and fast. Everyone was super friendly and helped me to find a car that met my parameters and budget.
Everyone is very nice at the St charles Mercedes. Love my new car, drives great and very comfortable