Customer Testimonials

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Google Dec 15, 2017
 
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Google Dec 15, 2017
 
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Facebook Dec 14, 2017
 
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DealerRater Dec 12, 2017
 

Brought my car in for an oil change and while they were servicing it they found problems with the brakes and I had them fix it while I waited.

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Google Dec 12, 2017
 
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Google Dec 12, 2017
 
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Google Dec 12, 2017
 
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Google Dec 11, 2017
 

Schaumburg Service is amazing. The employees take care of each customer as an individual. The waiting rooms are comfortable and the coffee is wonderful. Thank you.

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Google Dec 11, 2017
 

Bad place to do business!

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Google Dec 11, 2017
 
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Cars Dec 14, 2017
 

Great except I had to wait 20 minutes in the driveway before they opened the garage door for service.

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Google Dec 11, 2017
 

Super helpful staff! Small town dealer feel in the big city. Busy on Sat!

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Google Dec 11, 2017
 
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Facebook Dec 11, 2017
 
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Google Dec 4, 2017
 
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Google Dec 4, 2017
 
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Google Dec 4, 2017
 
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DealerRater Nov 30, 2017
 

I never leave there unhappy, Jim always keep me inform about whats going on with car and recommends whats the best service for my car. No complaints

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Google Nov 30, 2017
 
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Cars Nov 29, 2017
 

JUST WENT IN FOR A RECALL, WAITED A LITTLE BUT OTHER THAN THAT IT WAS OK. PEOPLE WERE NICE.

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Google Dec 15, 2017
 
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Google Dec 15, 2017
 
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Facebook Dec 15, 2017
 

Had a very good service experience with Rich. I appreciated his honestly with what needed to be done on my car. He also assisted in making the repairs as affordable as he could. Definitely utilizing Woodfield Lexus service from now on.

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Facebook Dec 15, 2017
 

We had a great experience with this dealership. Great people to work with the whole way through, especially with Eugene who sold us the car. We would absolutely come back to purchase another vehicle.

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DealerRater Dec 14, 2017
 

Service department great friendly and efficient only criticism would be more comfortable seating in waiting area and maybe a soda option but otherwise great dealership

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Google Dec 13, 2017
 

Nicest place to buy in the city. Great experience.

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Google Dec 13, 2017
 

Good selection and quality. Same old sales tactics though.

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Google Dec 11, 2017
 
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Google Dec 11, 2017
 

I have always had a great experience here. The staff is incredible. Everyone from sales to customer service to the actual service center is polite, helpful and professional. They have a lovely waiting area with a wide selection of treats along with a fancy coffee maker and a hundred different choices of coffees!

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Facebook Dec 9, 2017
 
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Google Dec 14, 2017
 
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Google Dec 14, 2017
 
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Google Dec 13, 2017
 
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Facebook Dec 10, 2017
 

I just picked up my new car yesterday and couldn’t be more happy with the service I got from this dealership!! The general manager Craig was just the most welcoming man I have ever done business with! He definitely Went above and beyond to make my experience wonderful! A huge thank you to this dealership for an incredible journey.. It was so fun to build my car and see it come to life!! I don’t think I would ever go to any other dealership ?

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Facebook Dec 10, 2017
 

Mark in the service department is the best. Extremely attentive to specific needs and goes above and beyond. Kudos to the entire service department. It’s always great to see friendly smiling faces each time I visit! Happy holidays!!

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Yelp Dec 8, 2017
 

Mark in service is honest, professional, and extremely kind. Thank you for helping w service on my E- Class. Everyone in the service department was great. I live 10 min away from another Mercedes dealer in Barrington but I choose to drive an extra 40 minutes to St Charles because of their great customer service from Mark. Thanks again and happy holidays!!

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Google Dec 8, 2017
 
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Google Dec 4, 2017
 
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Yelp Dec 4, 2017
 

Bought(leased) a 17 E class this weekend. Very satisfied with the way I was treated. The car is WOW. I think I got a reasonable deal. Julie went out of her way to show me the ropes on this very complicated machine. The finance manager is the nicest one I have encountered. Everything was clear and transparent with no arm twisting.Pleased and hopeful so far about the dealer and product.

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DealerRater Dec 3, 2017
 

STEVE, THE SERVICE MANAGER WAS VERY PROFESSIONAL WENT OUT OF HIS WAY TO ASSIST ME. I WOULD HIGHLY RECOMMEND HIM TO MY FRIENDS WHO OWN MERCEDES BENZ .

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