Excellent service always!
I had an amazing time, Ben really did help me out a lot and made me feel confident in my truck purchase. He was very helpful since the beginning. Great employee definitely would come again and purchase another vehicle with Ben.
The service department is great. They are always very friendly and helpful. I always make an appointment and that helps me get in and out.
The part was ordered and came in and the work was going to take a while. Waiting in the nice waiting room was out. So, instead, they gave me a rental car: a brand new Corolla, with only 267 miles on it. What fun! My car was ready too soon. This place is great. If something goes wrong with my car, I know they will take care of it. Everyone is so nice.
This is my 4th purchase from Schaumburg Toyota since 1998 and they seem to get better with age. There was no up-selling and the pricing was fair to both parties. The delivery process was even better as all the features of this "computer-on-wheels" was explained exactly and simply. I'll return for service also as I am retired and the facility is very comfortable.
This is my second purchased from Schaumburg Toyota. This Time I have purchased Certified Toyota Camry, I am almost loyal customer. Wanted to Thank sales man Ali , very knowledgeable, nice , patient, who did everything to make us happy.Thank you Ali S.Recommend him!
Wanted to Thank salesmen Ali for excellent service, patience, non formal approach towards customers. Buying a car is stressful experience but he did everything to make it stress less and extremely professional.Thank you a lot Ali S.
I’m very glad and grateful that I walked in this dealership. Ben was the most helpful salesman. He did everything in his power to make sure I had the best deal and walked out of the dealership with a car that I loved. he was very informative. Explained every little detailed. I had an excellent experience going to this dealership. I would highly recommend Ben! Excellent salesman!!
I visited multiple Toyota Dealerships before coming to Midtown and received a lot of bad service (Continental). At Midtown Toyota, Joe and Guy were great, I walked in and received no a No hassle deal. Joe listened to what I wanted and didn't try to sell me nothing less. Guy, the General Mgr made a slight slip up in my offer but immediately corrected it and ensured I had complete understanding and received a better bang for the buck. I was out the Door in 3hrs with a spanking brand new car.Thanks again gentlemen!
I recently bought a tundra SR5 and they took great care of me I recommend this place
Hugo was exceptionally helpful. He explained things well and was very patient. We were very satisfied with the customer service. Thank you Hugo for your help.
Always friendly & helpful
Excelente servicio en este dealer. Mis agradecimiento en especial a Hugo Cook.
The service was provided in a timely manner and the employees are very professional. Even though I forgot the person name that waited on me I was very pleased
Absolutely the most pleasurable visit for car repair that I have ever experienced!
Great pick up and drop off service! Super fast and on time
Service is good good good !!Thank you so
AWESOME team of people, quick and fast. Just like I like it. 🙂 will be back/
The dealership is very attentive to their customers. Mustafa was very personable, easy going and knowledgeable. He made purchasing a care effortless. When you leave with your new car you feel like you have your own personal car rep. that is only a phone call or email away to assist you with any questions. Awesome customer service.
Service was AWESOME as usual!! I enjoy coming here, no matter what service advisor I get they are always friendly and helpful. Would recommend to anyone.
My first time to this Dealership and the experience was nothing but fantastic. Daniel Staar was my Sales person and he was so nice and helpful. He went above and beyond to make me happy. I bought a used Toyota Corolla which was very well kept. I couldn’t be happier! Thank you Daniel!
The best service location for My Mercedes sprinter in USA.
Mark in service was splendid to work with. Thankful for the continual communication and the extra effort put in to make my experience pleasant.
Great people, Great service, Highly recommend! I brought my vehicle in for routine maintenance and was extremely satisfied with the entire process. Brad S was my service advisor and did a phenomenal job communicating with me throughout the duration of my car being at the shop and even took the time to explain what they found and what they recommend in the future. He was very knowledgeable of the vehicles and took care of me like I was family. Highly Recommend you visit Brad at Mercedes-Benz of St Charles for any service work you may need.
I've been going here for service for 8 years and receive VIP treatment every time. Dean and Mark are awesome to work with. Issues are taken care of in a timely manner and they make sure I have the best loaner on the floor.
I needed to get my vehicle serviced and Brad Schrank assisted me with the process! He is so professional & kind and was able to get me into a loaner car immediately (upgraded as well to test drive a new GLC)! Brad is very thorough & followed up daily with me regarding progress of my vehicle, not to mention a part that needed to be replaced due to a recall, and Brad made sure that was taken care of as well! Thank you for the Amazing service Brad you’re so knowledgeable and you treat the clients right, Mercedes St. Charles is ...
Great service everytime. In and out with my problem solved.