Customer Testimonials

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DealerRater Jan 17, 2020
 

Came in for an oil change, without an appt. Was in and out in less than 45 minutes. Inspection report showed no other services needed.

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Google Jan 16, 2020
 
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Google Jan 13, 2020
 
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Google Jan 13, 2020
 
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DealerRater Jan 12, 2020
 

I always get great service , with wonderful customer service. I spoke to Steve Lowell, who is a pleasure to work with. He said to come in for an oil change and tire rotation.. Great quality of work and done on time.

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Cars Jan 12, 2020
 

no pressure salesman - Frank finance dept. will try and rear-end with extra insurance

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Cars Jan 11, 2020
 

Took my truck in for an oil change and once they inspected my truck they found I needed to replace my back brakes. So I did. The service department was pretty efficient. I was in and out in about 2 hours.

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Google Jan 9, 2020
 
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Cars Jan 9, 2020
 

I am impressed by the service and the attitude of your associate that attended to me.

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Google Jan 9, 2020
 
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Google Jan 17, 2020
 
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Google Jan 15, 2020
 
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Google Jan 13, 2020
 
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Google Jan 9, 2020
 
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Google Jan 5, 2020
 
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Cars Jan 4, 2020
 

Very happy with my truck , I have very gd deal no kidding for 2019 Toyota runner I checked prices all over Chicago and close areas and midtown was the best offer

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Google Jan 4, 2020
 

Excellent timely service up front pricing.

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Google Jan 2, 2020
 

Super helpful staff! Small town dealer feel in the big city. Busy on Sat! Always receive great service no matter what the issue or when I go. Will be back for our next car!

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Google Jan 2, 2020
 
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Google Jan 2, 2020
 

Takes a while to get out of there, which is normal but they have a nice little waiting area with soda, water and coffee available, a little charging station which is a plus and and television.

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Google Jan 16, 2020
 
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DealerRater Jan 13, 2020
 

Tonya is always so helpful, and the service department does great work. They always keep me updated with the work being done and have it done in a timely manner.

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Yelp Jan 13, 2020
 

Woodfield Lexus team was very helpful with my car. Josh in the leasing department had amazing customer service! I would highly recommend Woodfield Lexus for anyone looking for a vehicle.

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Google Jan 13, 2020
 

Great customer service and quick!

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Google Jan 13, 2020
 

I really appreciate my experience with this dealership. The sales professional, Dan Rosen, was very helpful and he made the buying process quick and painless. Everyone at the dealership went above and beyond expectations.

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DealerRater Jan 11, 2020
 

Mandeep is fantastic, he’s thorough and really helpful. I completely trust this dealership to service all my vehicles, and I never have any issues!

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Cars Jan 11, 2020
 

I have always hesitated to use dealership service, but with the Lexus Service Department servicing a Lexus it makes sense. The quality of the vehicle itself has kept my recurring maintenance bill down, so I find the quality of service high and the price I pay more than fair. In addition, the report I get back is very detailed, and that is appreciated. I highly recommend.

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Cars Jan 11, 2020
 

Visited for repair and the customer service was excellent. Keep me informed during the entire time I was at the dealership.

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Google Jan 11, 2020
 
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Google Jan 11, 2020
 
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Google Jan 13, 2020
 

St Charles Dodge was absolutely awful and had to go to Mercedes. Mark was wonderful! His communication was spot on and they fixed my van in a timely fashion. Was very happy with with everything!

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DealerRater Jan 12, 2020
 

Easy in. Easy out. Repairs completed same day with no charge transportation provided. Fits Mercedes image of second to none. Well done Service at Mercedes of Saint Charles.

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Google Jan 11, 2020
 

great service dep't.

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Edmunds Jan 11, 2020
 

Outstanding. Conscientious.

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Edmunds Jan 11, 2020
 

Recall work was done promptly. Also topped off antifreeze no charge. Cleaned car perfectly, no water spots. Interior was also cleaned and vacuumed. Mats were also cleaned. Trunk was also vacuumed. Recall and all above "NO Charge"

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Google Jan 7, 2020
 

Extremely nice, very accommodating. After finding our car and getting down to business we were in and out in less than an hour. No hassles. Great place!

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Google Jan 6, 2020
 
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Google Jan 6, 2020
 
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Edmunds Jan 6, 2020
 

100% Hassle free car shopping. St. Charles MB was no pressure all at! Customer service was excellent. I spent a total of about two hours over four days choosing my car, securing the loan, signing the papers and picking up the car. Practically perfect in every way!

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Google Jan 4, 2020