Customer Testimonials

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Cars Apr 18, 2019
 

Good service. Friendly staff. Fast service. Will recommend to family and friends

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Google Apr 17, 2019
 

I love my 2016 toyota corolla. They were very patient with me. .

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Google Apr 16, 2019
 

The customer service was spectacular from beginning to end , specifically Geo Gonzales the salesman and Igor Mett the manager ..we highly recommend this dealership...Thank you for the service and attention of these 2 gentlemen and the whole team at Schaumburg Toyota Ryan and Sandra Vinitsky

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Google Apr 16, 2019
 

They did nice and quick job.

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Google Apr 16, 2019
 
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DealerRater Apr 15, 2019
 

Oil change, tire rotation and alignment, anticipated to take hr to an hr and a half, took 2 hrs 45 min. All else was okay.

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Cars Apr 15, 2019
 

I received great service. While I was waiting I relaxed in a quiet atmosphere, enjoying a. a avery nice, hot espresso.

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Cars Apr 15, 2019
 

Great service. Promised time was actual time. Repairs were explained thoroughly.

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Google Apr 13, 2019
 

Parts desk has great customer service.

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Google Apr 13, 2019
 
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Google Apr 16, 2019
 
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Google Apr 14, 2019
 

We had an incredible experience at Midtown Toyota. Both Guy and Michelle showed us such genuine care. We had had negative experiences with other car makers, and Guy and Michelle's customer service made all the difference. We will continue to seek them out in future.

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Google Apr 11, 2019
 

Very quick and easy service. Everyone is on top of things. I came in for an oil change and feel very confident taking my car on a long road trip after.

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Google Apr 8, 2019
 

Great service and got our new Corolla today,thank you Gabriella.

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Google Apr 8, 2019
 
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Google Apr 4, 2019
 
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Google Apr 4, 2019
 

We were very happy with our recent experience buying a certified pre-owned 2016 Toyota Camry at Midtown Toyota. The price listed included the certification fee, which is not always the case. The salesperson, Victoria, was very patient, helpful, and easy to talk to. During the test drive and afterward, she answered all of our questions without pressure, and explained the various finance options. After buying the car, we left it there to have the windows tinted, and Victoria kept track of the work and responded quickly to phone calls. We were informed of the additional options on the car, including the benefit of longer warranties, but not pressured when we declined. Victoria is a first-rate sales rep and a kind, cordial person; we would recommend her and Midtown Toyota enthusiastically to anyone.

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Google Apr 1, 2019
 
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Google Apr 1, 2019
 

Thank you so much Gabriella for helping me and my family get into a Brand New 2019 Corolla. IF ANYBODY IS LOOKING FOR A VERY HONEST, KNOWLEDGEABLE, CONSISTENT SALESWOMEN. GO SEE GABRIELLA SHE IS AMAZING.

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DealerRater Apr 1, 2019
 

Excellent Customer Service. Professional and Friendly salesman. Variety of models to choose from lot. Great deal on my Toyota Highlander. I'm a happy customer. Thank you.

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Yelp Apr 17, 2019
 

I had purchased a used LX470 from a private dealer in Palatine back in December.   Carfax kept contacting me regarding an airbag recall,  so I set up an appointment with Woodfield Lexus.  I was greeted by 3 separate Lexus employees while I was still inside the service drop area.  Extremely organized facility and replaced the airbag while I waited.  Gave the the car back in spotless condition, even put dressing on the tires!

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Cars Apr 17, 2019
 

I had no problems. Everyone was very nice from the time I called and made appointment to when I brought the car in. Thanks!

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Google Apr 15, 2019
 
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Google Apr 13, 2019
 
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DealerRater Apr 12, 2019
 

I have been a customer of the dealership for more than fifteen years and found it to be a great place to purchase and service my autos.

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Yelp Apr 12, 2019
 

awesome service and staff.. tonya was very helpful and a pleasure to deal with.. go see them, they're awesome!

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DealerRater Apr 12, 2019
 

Service was quick and courteous with no hassles. Fixed my brakes and changed my oil at a reasonable price while I waited. Will continue to get all my service at Woodfield Lexus.

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DealerRater Apr 11, 2019
 

Certified pre-own auto service - Love the fact they give me a reminder when service is due. Performed all services as promised when I bought it a year ago. Exceptional service staff!

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Cars Apr 10, 2019
 

My oil change was completed in specified time and excellent service.

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Cars Apr 10, 2019
 

Disappointed to see $30 increase in cost of oil change

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Google Apr 17, 2019
 

Very nice place

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DealerRater Apr 17, 2019
 

The online do it yourself service appointment system is very convenient. I came in with a mailer for discounted service that I didn’t exactly qualify for. Brad the service writer worked with me on discounted price anyway. Because the time allotted was longer than I expected I was offered a loner.

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Google Apr 15, 2019
 

Ariel is the best salesman in this Mercedes dealer! I am very OCD about my car and any light that comes on or if something doesn't work out I text him and he responds within minutes!! EVEN ON SUNDAYS!!! hes awesome, very respectful, polite and very responsive. He doesn't just sell you a car and then ignore you!

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Google Apr 15, 2019
 
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Google Apr 12, 2019
 
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Edmunds Apr 12, 2019
 

Mark the manager was forth right in accurately scheduling of his shop techs availability without over promising and tying up the vehicle. Excellent communication of performed work and completion timing. Read more

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Google Apr 11, 2019
 
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Google Apr 10, 2019
 

The service manager, Mark, was extremely helpful. A real credit to the dealership. I would never consider taking my vehicle anywhere else!

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Edmunds Apr 9, 2019
 

Great Job working on my GLS450. Clean and looked brand new when I picked it up.Read more

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Cars Apr 7, 2019
 

The service is what you expect from a luxury car dealership. They treat you well.

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