Leased our second Prius from this location. I called ahead to work with Jim Baranski. He helped us with our first one and did a good job following up with us and treating us like we were VIP. We researched online so we already knew what we wanted, the newest 2017 model. Leasing seemed the best way to go. Service was fast, prices were good, follow up was also nice. Cheers
We had a wonderful experience at Schaumburg Toyota. No pressure, willing to negotiate, easy to do business with, allowed us to test drive multiple cars, SUVs, etc. The manager Chris was amazing. He answered all our questions, gave us great information and options so we could make our decision. Everyone was professional and polite. The car was ready when they said it would be and I love it.
(Translated by Google) Excellent service.(Original) Excelent service.
Excellent Service - Have been customer of this dealership 25years. Have never been disappointed. helpful courteous and professional.
Dobry naprawa samochoduw
Happy with Jim, asked about a service for next visit, very efficient. Price was very fair, great place to do business, always work is done right the first time.
It's one of the best service centre in Chicago. Excellent customer service and highly commendable.They figured out a big issue with my engine with multipoint test when I just went there to change oil. I really appreciate the service and help by the Service Manager Mr.Brian Mutuszewski .
Smooth process, real dudes, didn't feel like I was being finessed. Would certainly do business here again.
From the moment my wife and I walked in to Midtown Toyota looking to buy our new car, we felt comfortable and at ease. The salesperson, Rene Ortiz who we were looking for actually greeted us. We remarked a couple of times while going back and forth with our information, credit and trade-in evaluation that this was the most painless buying experience we have ever experienced. Once we agreed to a sale there were no cheesy bells to ring or congratulation chants but a warm thank you and hand shake from the General Sales Manager, Guy Drake.There was a hiccup while in the finance process late on a Saturday evening and we decided to finish the process with a Midtown Toyota promise that come Monday morning, Guy would do whatever he could on Monday to get us a better deal. Guy went above and beyond and fulfilled his promise by advocating for us with Toyota ultimately saving us thousands of dollars.We’ve returned to Toyota and couldn’t be happier with choosing Midtown Toyota. Rene Ortiz was knowledgeable, helpful & an honest broker. Guy Drake is clearly a man of his word and very effective running the operation.We will be recommending Midtown Toyota to all our family and friends. Thank you.
My service appointment with Giacamo was great. They got my vehicle's issue resolved under warranty and knocked out a couple service maintenances under my CPO plan.
maintenance alert was not reset.
What the hell just happened?! I purchased a car through Woodfield Lexus and after working with John and Josh there for a few hours they offered me a terrific rate on my 2 cars and an amazing deal on the Lexus GX I wanted. I was pretty skeptical of this deal as no paperwork was signed and having purchased cars before I braced with anticipation of the mean finance guy bending me over and having his way with my interest rate. Turns out the "finance guy" was an extremely friendly woman who helped us get to a great rate and had everything ready to go when we sat down... what?! How was buying a new car that easy?! Why are they so nice? Where in the world is Carmen Sandiego? I don't know! All I know is I can no longer buy a car anywhere else! You guys are seriously the best my wife and daughters will be safe and happy in their new beautiful Lexus and I'm so grateful I walked in and met you guys! Thank you!!!!!
We have purchased from this dealer before and worked with Mark Demma, Sales person both times. He is very helpful, professional and down to earth. He made our experience one of the best car buying experiences. After we got the car, Derek showed us everything about how to operate and utilize the options in and outside of the car. He was so very knowledgeable and had an amazing personality. Yasmine in the Finance dept was extremely helpful too and a very sweet personality. Great teamwork! We will buy from this dealership again.
I had a really good experience at this dealership from the moment I stepped out of my old car to the moment I sat in my new one. The salesman was extremely helpful and understanding. With the help of the general manager and the finance manager, I got the deal I was looking for without all the games and headaches of car buying. I am extremely happy with my purchase and I will definitely go straight to Woodfield Lexus for my next purchase in the future.
a pleasure dealing with both sales and service. Fast and courteous service. Its nice to be treated so nice.
Best place for all MB owners! - Professional friendly place and one of the best mechanics here by far! Always clean and they go the extra mile every time! Highly recommended. Car comes out looking brand new no matter what service is being performed.....Great place!
Has tons of choices. Nice customer care. Reception area with food
Very knowledgeable and professional Team. No pressure.
As always a great experience mark went above and beyond to make sure everything was done and my experience was positive
The entire St. Charles Mercedes team was very professional. They helped us find just the right car for us. They have an excellent orientation to all the high tech features on the Mercedes.