Customer Testimonials

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Google Dec 4, 2020
 

For my first time getting my first vehicle in a foreign state to me it was such a smooth lovely experience with my sales rep Ali. He treated me and my family like we were his own kids and truly helped us with making all the right choices and got us the best deal for our situation/budget. So happy with our new vehicle! Go to Ali if you want a sales rep who TRULY cares and helps you (:

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Google Dec 4, 2020
 
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Google Dec 4, 2020
 
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DealerRater Dec 4, 2020
 

Happy but.... I had a flat tire about two weeks ago. After getting the lug nuts off ( a bear of a project), jacked up the tire, pulled the flat off and pulled the spare from the trunk (as I call it). Tire calls for 60lbs. Tire measured 40lbs. Out came the bike pump (no compressor by me) and a while later hit 60 and installed the donut. I asked the Service Tech yesterday if while the four main tires were being checked was the spare also? He said yes, should. This belays my experience. Also if you look at my ticket ...

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DealerRater Dec 2, 2020
 

Anthony kept me up to date on the progress of my service and informed me and explained to me what my car needed at this visit.

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Cars Dec 2, 2020
 

Quick reliable service, comfortable waiting area with room for social distancing.

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Google Dec 1, 2020
 
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Google Nov 30, 2020
 
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Google Nov 30, 2020
 

Great staff and not pushy. I had a lot of questions and the sales rep was more than nice in answering them. I heading back there now to buy a car or at I hope to buy the car.

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DealerRater Nov 29, 2020
 

Thank you very much for replacing with a new batteries for my automobile and key. I am satisfied with the service that I received and I am happy with my purchase of a Toyota car.

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Google Dec 1, 2020
 

I have been going to Midtown (now Victory?) Since 2001. I have spent over a thousand on some "visits" and I have walked out on other "visits" without paying anything ! ...The staff are always very nice and professional. The technicians are very good at explaining issues..etc regarding my now vintage Toyota . I have never once (so far) had to return for any repairs that were done. The wait time ...not to bad at all. Also they are good at telling you about "potential" problems. PEACE

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Google Nov 27, 2020
 

Excelente atención y rapidez

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Google Nov 23, 2020
 
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Google Nov 23, 2020
 
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Google Nov 19, 2020
 

Joe was the BEST. THANKS

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Google Nov 16, 2020
 

Took my car in because I got a flat tire and had to get a new one I purchase the 2-year warranty which covers flat tires and damaged rims. After waiting what seemed to be an hour the service technician came to me in the waiting room it stated that buy tires not in stock they would not get a new one or at least one or two days I was not that happy so I contacted the general manager mr. Collins and explain to him the situation and said what can you do to put a smile on my ...

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Google Nov 12, 2020
 
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Google Nov 9, 2020
 

Recently we had a pleasure to purchase 2017 Toyota Camry. Justyna P. Was very professional and helpful. Whole process was super easy and pleasant. Overall great experience. I will definitely recommend Justyna to my friends.

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Google Nov 9, 2020
 
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Google Nov 9, 2020
 
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DealerRater Dec 4, 2020
 

Home pickup service was amazing! All concerns and maintenance were taken cared of. We will definitely buy another Lexus car in the future. The dealership worked with the customers to get the best deal.

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DealerRater Dec 4, 2020
 

As a legal professional, I truly appreciate other people who perform their jobs as engaged professionals. Indeed, Dan was a true professional and made my experience of buying the Lexus RX 350 a painless and memorable one. Never in my life have I closed on the purchase of, finance of, and able to take possession of a new automobile in just a few short hours on the same day. I can only hope that all my future experiences in the automobile market will be the same.

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DealerRater Dec 4, 2020
 

It is a pleasure to work with the people at Woodfield Lexus. They are all very friendly, courteous and professional. I would recommend Woodfield Lexus.

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DealerRater Dec 4, 2020
 

Friendly helpful responsive. Q w e r t y u I o p a s d f g h j k l z x c

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Google Dec 4, 2020
 

It was a pleasure to do business with Mary. She answered all of my questions and kept me updated throughout the process. I never had to call her because I knew she would get in touch with me.

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Google Dec 4, 2020
 
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Google Dec 4, 2020
 
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DealerRater Dec 4, 2020
 

Dan was very helpful, it was out First time coming into the dealership and Dan was very helpful to get the car to a price we could afford, he gave a quick detailed description about the cars we were looking at so we could choose which one we preferred easily

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DealerRater Dec 3, 2020
 

Daniel was extremely helpful and professional throughout the whole process. He made buying a car effortless and is extremely knowledgeable! I highly recommend Woodfield Lexus and Daniel!

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Google Dec 3, 2020
 

Dave is always a great service advisor and the mechanics are always very professional resolving our issues thank you

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Google Nov 30, 2020
 

Mercedes of St Charles is fantastic. Quick responses and honest and friendly staff. Mark the service writer was great. In and out and had no problems, loaner was ready when promised. Do yourself a favor if your in the market for a Mercedes of just need service....Skip Motorwerks in Barrington and go to St Charles. These guys get it right!

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Cars Nov 27, 2020
 

This is the third vehicle that Ive purchased from St Charles Mercedes, and I find their service and follow up to be excellent. The service advisor, Mark Matuszewski, is outstanding and a key reason for my repeat business

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Google Nov 26, 2020
 

St. Charles Mercedes does a fantastic job servicing my Mercedes.

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Cars Nov 20, 2020
 

Mercedes Benz in St Charles is a fantastic dealership all around. From service to sales, my experience was nothing but positive.

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Google Nov 16, 2020
 

Wonderful customer service. Quick and efficient work.

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Google Nov 16, 2020
 

Expert Service Staff. Easy in and out. Answered all my questions and fixed the issues quickly! They have always guided me in the right direction and only have recommended parts that I need to keep my car running for the long term. I need 100% reliability and Mercedes-Benz of St. Charles delivers 100% of the time. They have kept me and my Mercedes on the road mile after mile. I will continue to bring my business to MB of St Charles

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Google Nov 9, 2020
 
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Google Nov 9, 2020
 

I always appreciate the attention given to the amount of time that I will be without my vehicle, so a loaner is always at the ready, for me, the prompt phone call when my car will be ready for pickup, along with a complimentary wash job--------that's how to SPOIL a customer

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Google Nov 4, 2020
 

I always appreciate the attention given to the amount of time that I will be without my vehicle, so a loaner is always at the ready, for me, the prompt phone call when my car will be ready for pickup, along with a complimentary wash job--------that's how to SPOIL a customer

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Google Nov 4, 2020