Full review text opened.

Google - Oct 13, 2026
Schaumburg Toyota is, without a doubt, one of the most unprofessional and poorly managed dealerships I have ever encountered. The way this dealership operates is absolutely unacceptable.
Whether you’re planning to buy a vehicle or bring your car in for service, I strongly recommend staying as far away from this place as possible.
The overall attitude toward customers, the lack of professionalism, and the way they handle business are simply outrageous. Both the sales and service departments leave an extremely negative impression.
A dealership representing a brand like Toyota should maintain a much higher standard of customer service. Unfortunately, Schaumburg Toyota falls far short of those expectations.
My recommendation: DO NOT BUY A CAR HERE. DO NOT SERVICE YOUR CAR HERE.
Save yourself the frustration, wasted time, and disappointment. There are plenty of other Toyota dealerships that deserve your business.
If I could give zero stars, I would.